About the Role
As a Case Manager on the eDiscovery & Information Governance Team, you will partner with internal legal teams, cross-functional partners, vendor partners, technical staff, IT support teams, and outside counsel. You will focus on discovery efforts in all phases of the EDRM, playing a key role in partnering with in-house and outside counsel in all phases of litigation and regulatory matters, investigations, and other matters requiring data preservation, identification, collection, processing, and production.
Responsibilities
- Conduct various document searches and factual research.
- Partner with internal teams during the pre-claim investigation and early case assessment phases of active matters as well as through the entire life cycle of a case.
- Partner with internal and outside legal teams to manage matters throughout the lifecycle.
- Partner with internal teams to drive process improvements and efficiency.
- Prepare and facilitate the signature and delivery of legal documents.
- Act as a liaison among various internal departments as well as with outside vendors and outside counsel.
- Use litigation eDiscovery applications to preserve, search, sort, and organize large amounts of electronic data.
- Assist with the development of multi-disciplinary structures, policies, procedures, processes, and controls implemented to manage information at an enterprise level.
- Create and maintain internal case databases.
- Process and triage collected company data and maintain internal data repositories.
- Maintain an appropriate chain of custody and other documentation throughout the lifecycle of matters in accordance with accepted protocols.
Requirements
- B.A. or B.S. degree in a relevant field (or equivalent experience).
- 8+ years of litigation experience in a corporate, law firm, government, or eDiscovery vendor environment.
- Experience with eDiscovery review platforms (Relativity).
- Experience managing confidential information.
- Organizational and critical thinking experience.
- Excellent communication skills.
- Must be team-oriented, articulate, proactive, and calm under pressure.
- Paralegal certificate or project manager certification/experience.
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements).
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews).
- Experience handling sensitive and confidential information in accordance with established legal and organizational protocols.
- Working knowledge of the Information Governance Reference Model (IGRM) and eDiscovery Reference Model (EDRM).
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.
Skills
- eDiscovery review platforms (Relativity)
- Managing confidential information
- Organizational skills
- Critical thinking
- Communication skills
- AI tools integration
- Responsible AI practices
- Handling sensitive and confidential information
- Information Governance Reference Model (IGRM)
- eDiscovery Reference Model (EDRM)
- AI skill development
- Prompt/context engineering
- Agent orchestration
Experience Level
- 8+ years of litigation experience
Education Level
- B.A. or B.S. degree in a relevant field (or equivalent experience)
- Paralegal certificate
- Project manager certification
