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About the Role

The Monitoring & Diagnostics (M&D) Requisition & Sustaining organization is seeking a Support Engineer for Local Platform Support. This role is crucial for providing support for the M&D Center’s local platform, including On-Site Monitors, peripheral devices, associated network equipment, and applications. The engineer will also support system improvement initiatives and customer communications.

Responsibilities

• Support Monitoring & Diagnostic (M&D) Center’s local platform - On Site Monitors, peripheral devices, associated network equipment and applications.
• Improve data availability from controller and other site devices such as vibration, dynamics, and plant data.
• Support and improve OSM health management for the fleet.
• Work with the development team to test new applications and provide input on enhancements and defects.
• Support fleet improvement and update initiatives as needed.
• Drive issue resolution for both internal and external customers.
• Support initiatives to improve data quality and trip reliability.
• Implement automation efforts to support proactive issue prevention and/or resolution.
• Draft training and troubleshooting documentation.
• Lead lean initiatives across cross-functional teams.

Requirements

• Bachelor's Degree in related IT/Engineering field - Electrical, Mechanical, Computer Science/Information Technology, Instrumentation, Controls, or equivalent knowledge and experience.
• 1 - 3 years working with and supporting GE Controller, Bently or other M&D Field Products.
• 1-3 years working with ControlST Software (ToolboxST, WorkstationST, etc).
• Working knowledge of Windows Server (2016, 2022, 2025).
• Experience working in an independent and highly matrix environment, coordinating across multiple sites, functions, and time zones.

Skills

• Excellent troubleshooting, analytical and critical thinking Skills
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Capable of switching between tasks based on priority and be able to communicate priority & urgency to leadership.
• Prefer experience with supporting network- or cyber-security requirements, especially for NERC CIP customers
• Prefer experience with Proficy Historian products
• Prefer experience driving RCA and defect resolution with development teams (Controls, NPI, etc.)
• Experience working with thermal and/or aero asset sites.
• Green Belt Certification, or Lean/Company equivalent
• Experience working in a global environment.
• Knowledge of Servicenow and case management.

Location

• On Site

Work Type

• Full-time

Experience Level

• 1-3 years

Education Level

• Bachelor's Degree

Salary/Compensations

• $89,300.00 - $148,700.00
• Geographic differential of 110%, 120% or 130% of salary in certain areas.

Benefits

• Medical, dental, vision, and prescription drug coverage
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• Access to Fidelity resources and financial planning consultants.
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability benefits
• Life insurance
• 12 paid holidays
• Permissive time off

About the Company

• GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.

Equal Opportunity

• GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE Vernova will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).