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About the Role

The Community Lead is responsible for introducing JETSET Pilates to new markets, building local relationships, and creating experiences that foster community. This role drives local partnerships, community events, social media, and member engagement, playing a key part in building awareness, generating leads, and ensuring an exceptional member experience.

Responsibilities

• Serve as JETSET's ambassador by building relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
• Plan and execute community activations, pop-ups, and tabling events.
• Support JETSET On The Mat community classes and create memorable guest experiences.
• Capture leads and help build a strong founding member community.
• Create engaging local social media content.
• Generate excitement and awareness leading into opening day.
• Continue to build partnerships that drive referrals and new memberships.
• Support local events and ongoing community engagement.
• Partner with the General Manager to drive membership growth and studio goals.
• Follow up with prospective members and support lead conversion.
• Deliver an exceptional member experience during in-studio shifts.
• Support front desk operations while helping create a welcoming, elevated studio environment.

Requirements

• Experience in hospitality, fitness, retail, events, marketing, or community engagement.
• Exceptional communication and relationship-building skills.
• A passion for health, wellness, and boutique fitness.
• Strong organizational skills with the ability to manage multiple priorities.
• An entrepreneurial mindset and a proactive approach to problem-solving.
• Flexibility to work mornings, evenings, weekends, and community events as needed.

Skills

• Community engagement
• Partnership building
• Event planning
• Social media content creation
• Lead generation
• Member engagement
• Relationship building
• Communication
• Organization
• Problem-solving

Location

• New markets

Work Type

• Full-time

Experience Level

• Entry-level to Mid-level

About the Company

• JETSET Pilates believes community starts long before someone walks through our doors.
• JETSET Pilates is one of the fastest-growing boutique fitness brands.