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About the Role

A growing organization is seeking a dependable, versatile, and customer-focused Warehouse & Customer Support Associate to join its Bronx, NY team. This hands-on role combines warehouse responsibilities with customer interaction and sales support. The ideal candidate has previous warehouse experience, experience operating a propane forklift, and some sales or customer service experience. This is a great opportunity for someone who wants variety, is willing to learn, and is interested in growing with the company.

Responsibilities

Receive, unload, inspect, and organize incoming merchandise and materials
Pick, prepare, and stage customer orders accurately and efficiently
Safely operate a propane-powered forklift to move, load, unload, and organize merchandise
Maintain a clean, organized, and safe warehouse environment
Stock and replenish inventory and assist with inventory counts
Maintain accurate inventory records
Load and unload trucks and prepare merchandise for customer pickup or delivery
Assist customers in a friendly, professional, and service-oriented manner
Help customers locate products and answer basic product and order-related questions
Provide sales support by identifying customer needs and assisting with appropriate products or solutions
Work with sales, warehouse, and management teams to ensure orders are completed accurately and on time
Support additional warehouse, customer service, and operational responsibilities as needed
Follow company safety procedures and proper material-handling practices

Requirements

Previous warehouse, distribution, shipping/receiving, or similar hands-on experience required
Experience operating a propane forklift required
Previous sales, counter sales, retail, or customer service experience strongly preferred
Comfortable interacting directly with customers in a professional and helpful manner
Bilingual communication skills are a plus
Strong work ethic and positive attitude
Dependable, punctual, and willing to take ownership of responsibilities
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to perform physical warehouse duties, including standing, bending, moving materials, and lifting throughout the workday
Willingness to learn new responsibilities and assist in different areas of the operation
Motivated to grow professionally and take on additional responsibilities over time

Skills

Propane forklift operation
Customer service
Sales support
Inventory management
Material handling
Organizational skills
Attention to detail

Location

Bronx, NY

Work Type

Full-time

Experience Level

Based on experience

Salary/Compensations

$20.00+ per hour

About the Company

The organization operates a fast-paced warehouse and customer-facing operation in the Bronx, NY.
The company values dependable employees who take pride in their work, provide excellent service, and are willing to support different areas of the business as needed.
This opportunity offers stability, variety, and room to grow into greater responsibility.

Equal Opportunity

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law.
We value and are committed to creating an inclusive environment for all employees.