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About the Role

At Soho House, a Food & Beverage Manager is responsible for managing service, quality control, and ensuring a consistent F&B experience under the direction of the General Manager. This role owns daily, weekly, and monthly delivery on special projects, ensuring optimal member, guest, and staff experience. As a Food and Beverage Manager, you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing/hiring, inventory, purchasing, vendor relationships, and optimizing business standards.

Responsibilities

Proactively manage operations in conjunction with the General Manager to ensure service, staffing, and member/guest experience are above par and profit meets targeted budgets.
Partner with internal and external stakeholders to create, design, train, and implement exceptional menus, purchase goods, and continuously make necessary improvements.
Engage and comply with HR (People & Development) guidelines and support recruitment efforts to ensure high-performing hires.
Establish targets, KPIs, schedules, policies, and procedures.
Drive transparency and open communication that fosters team awareness, ownership, and accountability with an emphasis on motivation and teamwork.
Comply with all allergy procedures and maintain a clean, sanitary, healthy, and safe work environment.
Responsible for weekly/daily recaps detailing service standards, allergy procedures, staffing, sales, profit, and proactive solutions to mitigate future risk.

Requirements

Minimum of 5+ years of experience in a similar capacity.
Detail-oriented, process-driven, and able to problem-solve in high-volume, demanding, fast-paced environments.
Experience with POS (or alternative), Open Table, Opera, Tripleseat, or other hospitality-driven technologies.
Passionate and influential leader who communicates positively cross-functionally and leads a team to drive efficient and effective best practices through service.
Passionate about food and beverage trends, best practices, and local health & safety compliance regulations.
Ability to manage personnel and meet/exceed financial targets.
Guest-oriented and service-minded, as well as flexible and pro-active.
Smart Serve certified.
Must be able to seize, grasp, turn, and hold objects with hands.
Must be able to make periodical fast-paced movements to go from one part of the property to others.
Must be able to move, pull, push, carry, or lift at least 30 pounds.
Must be able to occasionally kneel, bend, crouch, and climb.
Must be able to perform physical activities such as lifting, cleaning, and stooping.
Must be able to stand, walk, lift, and bend for long periods of time.

Skills

Leadership
P&L review
Forecasting
Interviewing/Hiring
Inventory management
Purchasing
Vendor relationships
Sales maximization
Revenue generation
Customer relationship building
Process improvement
Service standards
Staff training
Staff scheduling
Communication
Problem-solving
Teamwork
Attention to detail
POS systems
Hospitality technologies

Experience Level

5+ years

Salary/Compensations

$64,000—$67,000 CAD

Benefits

Competitive compensation packages
Global benefits and perks
Training to develop technical and managerial skills
Medical, Dental & Vision
Retirement fund with a 2% match
Sick days
Vacation days
Career progression domestically or internationally
Managerial or technical advancement opportunities
Soho Impact initiatives (mentoring, apprenticeship, local outreach, sustainability)
Access to internal and externally run courses
Participation in Cookhouse & House Tonic events
Team events (fitness sessions, cinema screenings, art classes)
Provided substantial meal free of charge while on duty

About the Company

Soho House offers competitive compensation packages that feature global benefits and perks.
Soho House can progress your career domestically or internationally as well as managerially or technically.
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.