About the Role
We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Responsibilities
- Greet residents and provide general assistance to visitors, prospective residents, and families.
- Answer telephone calls.
- Ensure the safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Process reports for such things as work orders, incidents and concerns.
- Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
- Maintain the sign in/out log for the issuance of community keys, and gate passes.
- Assist other departments with administrative functions.
- Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
- Other Duties Assigned
Requirements
- Ability to communicate clearly and effectively in English.
- Ability to work as a part of a team and handle multiple tasks efficiently.
- Ability to make independent decisions when circumstances warrant such action.
- Maintain a positive and friendly demeanor toward the residents and your co-workers.
Skills
- Highly proficient computer skills.
- Proficiency with Outlook, Excel and Word.
- Compassionate
- Professional
- Kind
- Engaging
- Empathetic
- Helpful
Salary/Compensations
- USD 16.00 - USD 17.00 - hourly
Benefits
- Health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.
- Access to earned wages before next payday via DailyPay.
About the Company
- Senior Lifestyle offers a comprehensive benefits plan to eligible team members.
