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About the Role

The Leasing Team Member strives for 100% occupancy through resident retention, leasing current availability, and pre-leasing future availability. This role rewards people skills, sales experience, high energy, positive attitude, and excellent performance with great earning possibilities and outstanding advancement opportunities.

Responsibilities

• Act as a customer service ambassador, consistently exceeding expectations to ensure customer satisfaction.
• Greet prospective clients warmly.
• Answer incoming leasing calls.
• Determine client needs and preferences.
• Professionally present the community and apartment homes.
• Utilize feature/benefit selling techniques.
• Close sales effectively.
• Follow up with prospective clients.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation in accordance with company policy.
• Participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure a positive first impression.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

Requirements

• 1-2 years of customer service and sales experience.
• Strong communication skills.
• High-energy and enjoys a fast-paced environment.
• Enjoys and takes pride in providing excellent service.
• Warm, friendly, and helpful demeanor in person and on the phone.
• Basic computer skills, including typing and writing for correspondence.
• High School Diploma or equivalent.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values daily.

Skills

• Customer service
• Sales
• Communication
• Leasing
• Real Estate
• Computer skills

Location

• Onsite

Work Type

• Full-time

Experience Level

• 1-2 years

Education Level

• High School Diploma or equivalent

Salary/Compensations

• Hourly Rate, plus Benefits and Bonus eligibility

Benefits

• Benefits eligibility
• Bonus eligibility

About the Company

• Cardinal customers are valued.
• Cardinal Way of Leasing is a methodology.
• Cardinal U provides training.
• Cardinal Culture and Cardinal Core Values are important.