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About the Role

Responsible for the maintenance and repair of all slot machines and related equipment, ensuring compliance with gaming regulations and maintaining high standards of customer service and operational integrity.

Responsibilities

• Maintain and repair all slot machines and related casino equipment.
• Ensure adherence to all applicable Internal Control Manual policies and procedures pertaining to slot machines.
• Perform Jackpot inspections to verify slot machines have not been tampered with.
• Convert, move, and install slot machines and casino-related equipment.
• Maintain a high level of knowledge on different slot machines.
• Promote and maintain the utmost integrity and highest caliber of customer service.
• Respect all customers, employees, and stakeholders.
• Maintain general awareness of gaming operations and comply with security policies and procedures.
• Maintain a clean and safe work environment, complying with safety procedures and identifying unsafe practices.
• Perform other duties as assigned.

Requirements

• Requires a High School diploma or comparable combination of equivalent working experience and education with a background in electronics.
• Requires one or more years of experience in the related field and hands-on working experience in a slot operations area and electronics area.
• Possess strong organizational, interpersonal, analytical, communication, and managerial skills.
• Requires working knowledge of computer software packages and the ability to troubleshoot electronic equipment.
• Must be able to lift and/or carry up to 50 lbs. without restriction.
• Must be able to move machines weighing 100-800 pounds using proper equipment.
• Regularly required to stand, walk, bend from the waist, squat, get on knees, sit on floor and get up off the floor unassisted.
• Regularly required to use hands to finger, handle or feel objects.
• Regularly required to reach with hands and arms.
• Requires Registration as a Category 2 Gaming Assistant through the AGCO.
• Bilingual (English/French) is an asset but not required.

Skills

• Electronics background
• Slot operations
• Troubleshooting electronic equipment
• Organizational skills
• Interpersonal skills
• Analytical skills
• Communication skills
• Managerial skills

Location

• Ontario

Work Type

• Full-time
• Flexible schedule
• Non-traditional work hours including evening and weekend shifts

Experience Level

• 1+ years of experience in a related field

Education Level

• High School diploma or equivalent
• Category 2 Gaming Assistant through the AGCO registration

About the Company

• Great Canadian Entertainment is committed to diversity, equity and inclusion.
• We accommodate people with disabilities throughout the recruitment and selection process.
• Artificial intelligence may be used to select applicants in our processes.
• All hiring decisions are made by humans.

Equal Opportunity

• Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.
• We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.