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About the Role

HI USA is seeking a full-time Housekeeping Associate for its New York City hostel. This role focuses on maintaining common areas, supporting the housekeeping team, and assisting with guest room cleaning to ensure a clean and welcoming environment for travelers.

Responsibilities

• Maintain cleanliness of hallways, stairwells, elevators, lobbies, and other common areas.
• Empty trash and recycling from common areas and transport waste to designated disposal areas.
• Sweep, mop, vacuum, and maintain floors throughout the property.
• Strip and wax floors as needed.
• Support Housekeeping staff by distributing and restocking linens, towels, toiletries, and other supplies throughout the hostel.
• Collect and transport dirty linens and towels to designated laundry areas.
• Keep housekeeping closets, storage areas, and supply stations clean, organized, and stocked.
• Assist with receiving, organizing, and maintaining housekeeping supplies and inventory.
• Respond to requests from Housekeeping staff for additional linens, supplies, or other assistance.
• Assist with moving supplies, furniture, mattresses, and other items as needed.
• Perform laundry duties, including washing, sorting, folding, and restocking.
• Assist with cleaning and preparing guest rooms, dorms, and bathrooms as needed.
• Clean and disinfect sinks, toilets, showers, and other guest and common areas.
• Report maintenance issues, damaged items, or safety concerns to management.
• Assist with light maintenance and groundskeeping as needed.
• Perform other housekeeping and operational duties as assigned.

Requirements

• Minimum six months of hostel, hotel, housekeeping, houseperson, janitorial, or similar experience preferred.
• Experience with floor care, including stripping and waxing floors, preferred.
• Comfortable performing a physically active role and moving throughout a large property during the shift.
• Ability to work independently and as part of a team.
• Strong attention to detail and ability to manage multiple tasks.
• Customer service experience is a plus.
• High school diploma or GED.
• Willingness to work evenings, weekends, and holidays.
• Flexibility to assist with both houseperson and traditional housekeeping duties based on operational needs.
• Must be able to lift and move up to 50 pounds.

Skills

• Floor care
• Teamwork
• Attention to detail
• Task management
• Customer service

Location

• New York City

Work Type

• Full-time

Experience Level

• Minimum six months experience preferred

Education Level

• High school diploma or GED

Salary/Compensations

• $18.85 per hour

Benefits

• Medical
• Dental
• Vision
• Disability
• Vacation
• Sick leave
• 403(b) with company match
• Paid time off
• Free stays at other HI USA hostels
• Discounts on hundreds of brands
• On-the-job training
• Opportunities for growth within HI USA

About the Company

• HI USA is a nonprofit organization that helps people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities.
• Celebrates diversity and welcomes individuals of all backgrounds.