About the Role
The Nutrition Resource Manager (NRM) is responsible for meeting objectives to provide safe, nutritious food and nutrition education, as well as managing the operations of the Farm Market program across FeedMore WNY's service area. The NRM plays a key role in developing, coordinating, and implementing New York State Hunger Prevention Nutrition Assistance Program (HPNAP) initiatives in nutrition and food resource management. This role involves overseeing administrative tasks, procurement, scheduling, and relationship management for the Farm Market operations, while also serving as a liaison between the Programs and Finance teams.
Responsibilities
- Provides timely daily customer service to partner agencies, including support for training and other requests.
- Supervises the Community Nutrition Education staff and program.
- Documents and reconciles all HPNAP Food Grant activity and participates as an active member on its committee(s).
- Administers the HPNAP Food Safety and Sanitation and Client Choice Project.
- Provides education and technical assistance to emergency food relief organizations focusing on nutrition, food safety, use of FM products/services, and resource management.
- Provides technical nutrition assistance to FM Food Committee and assists the product procurement team with planning purchases.
- Evaluates foods for compliance with HPNAP nutrition policies, safety, value, storage life, handling, use, and cultural relevance.
- Performs at least five (5) HPNAP site visits monthly and performs HPNAP nutritional analysis of meals and pantry packages.
- Participates in emergency food program community and coalition meetings.
- Educates contractor staff and emergency food programs on the importance of providing healthy foods that support the current U.S. Dietary Guidelines for Americans.
- Provides technical assistance and training to site monitoring staff on evaluating prepared meals and food packages for compliance with HPNAP nutrition policies.
- Assists in quality control of perishable/dated food inventory and assesses warehouse/food storage and handling practices.
- Serves on the HPNAP Advisory committee and acts as a liaison between FM and HPNAP.
- Monitors food recalls through the FDA and Feeding America and effectively communicates recall protocols to agencies.
- Provides technical assistance to FeedMore WNY staff and agencies regarding food safety, including safe product handling, storage, and shelf-life requirements.
- Actively participates in HPNAP Operations Support Program and committee(s).
- Participates in DOH, HPNAP, and NRM meetings, conference calls, and trainings.
- Manages staff/interns, including directing workflow, performance management, and other supervisory duties.
- Focuses on supporting and helping all FM departments and priorities succeed through partnership and collaboration.
- Provides oversight and supervision of Farm Market Assistants and Drivers, managing the overall program for a four-county region to reach underserved communities.
- Ensures safe, timely, and efficient Farm Market operations at each site, aiming to increase saturation and variety of locations.
- Serves as back-up to Farm Market Drivers and Assistants, assisting with loading/unloading, inventory management, driving, money handling, point-of-sale system use, data collection, and volunteer supervision.
- Ensures completion of daily/weekly/monthly tasks, including updating calendars and maintaining monthly reports.
- Assists in the purchase of produce for the Farm Market truck.
- Records all sales in the point-of-sale system and transports cash and vouchers to Finance following cash handling SOPs.
- Schedules and recruits new sites, builds relationships with sites, provides program information, manages MOUs, and maintains contact lists.
- Manages tracking of inventory used and needed, and reports shortages or losses immediately.
- Ensures compliance with all food and driver safety procedures, including pre- and post-trip truck inspections and accident/incident reporting.
- Ensures Farm Market trucks and staff are available for organizational events and needs.
- Assists with mission work as needed, including serving as a truck spotter, helping with distributions, and meal preparation.
- Performs other duties as assigned.
Requirements
- Minimum of a bachelor's degree in food service administration, community nutrition, human nutrition, dietetics, public health, health education, or an equivalent degree from an accredited institution.
- RD/RDN or at least two (2) years of professional, community nutrition-related work experience.
- Must have a valid NYS Driver's License with access to a vehicle.
- Must be capable of lifting 35 lbs.
- Proficiency with Microsoft Office.
- Excellent math, analytical, verbal, and written communication skills.
- Solid organization and creative, independent problem-solving skills with the ability to analyze information.
- Customer service focus, responsible self-starter with team orientation.
- Demonstrated ability to teach and interact with children and adults from diverse ethnic backgrounds.
- Two years of community nutrition/public health experience with low-income populations, including intern or volunteer experience (preferred).
- Current ServSafe or other food safety certification (preferred).
- Energetic, enthusiastic, and creative (preferred).
Skills
- Nutrition Education
- Food Safety
- Resource Management
- Administrative Skills
- Procurement
- Scheduling
- Relationship Management
- Microsoft Office Proficiency
- Analytical Skills
- Communication Skills
- Organization Skills
- Problem-Solving Skills
- Customer Service
- Teamwork
- Teaching
- Inventory Management
- Cash Handling
- Driver Safety
Location
- FeedMore WNY's service area
Work Type
- Full-time
Experience Level
- Minimum of two (2) years of professional, community nutrition-related work experience
- Two years community nutrition/public health experience with low-income populations, including intern or volunteer experience (preferred)
Education Level
- Bachelor's degree in food service administration, community nutrition, human nutrition, dietetics, public health, health education, or an equitable degree from an accredited institution
- RD/RDN
About the Company
- FeedMore WNY is dedicated to providing safe, nutritious food and nutrition education.
