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About the Role
As a Business Development Representative, you will be the first point of contact for potential customers, providing an exceptional experience through various communication channels. Your role is crucial in building relationships, setting appointments, and ensuring a smooth introduction to the sales team, ultimately driving customer engagement and supporting dealership sales goals.
Responsibilities
- Respond promptly to email inquiries within established time frames.
- Build rapport with customers, overcome objections, and motivate customers to take action.
- Demonstrate excellent phone etiquette and communication skills across all channels (phone, text, email, chat).
- Schedule appointments for customers to visit the dealership for test drives and sales consultations.
- Provide continuous follow-up with customers and sales consultants.
- Accurately input and maintain customer information in the CRM (ELeads).
Requirements
- Prior CRM experience (ELeads preferred) is a plus, but not required.
- Self-motivated, reliable, and customer-focused.
Skills
- Excellent interpersonal and communication skills (verbal and written).
- Strong computer skills and proficient typing ability.
- Ability to work well independently and as part of a team.
- Professional appearance, positive work ethic, and high energy personality.
- Friendly, optimistic, attentive, and welcoming.
- Comfortable handling a multi-line phone system.
Location
- Huntington
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High School Diploma or GED
Benefits
- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Aflac Insurance
- Employee Assistance Program
- 401(k) with Employer Contribution
- Paid Holidays
- Volunteer Time Off
- Employee Purchase Program
- Degrees@Work College Program
- Perks & Discount Program
- Referral Programs
- Employee Recognition Programs
- Monthly Celebrations
- Paid Manufacturer Trainings
About the Company
- Huntington Jeep Chrysler Dodge Ram is Long Island’s oldest Jeep dealership with over 75 years of history.
- We are a family-owned and operated dealership that treats employees and customers like family.
- We have deep roots in Huntington and the surrounding areas, cultivating long-lasting trust and rapport with our community.