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About the Role

As a Sr. Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases in addition to new products and services to expand the relationship. You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience.

Responsibilities

Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.
Deeply understand your clients’ businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals.
Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna’s voice is heard and valued.
Keep clients informed about the latest industry trends, helping them stay ahead of the curve and leveraging Cigna’s solutions to meet their evolving needs.
Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna’s solutions, including specialty products, and offer creative, proactive solutions to meet their needs.
Drive growth, earnings and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna’s relationships through cross-selling additional products and services.
Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions.
Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving.
Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and leveraging resources as needed to maintain success.

Requirements

Bachelor’s degree or equivalent experience.
3+ years of experience in health benefits or client management.
Demonstrated success in managing large, complex client accounts with a focus on relationship-building and revenue growth.
If working from home occasionally or permanently, internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Skills

Strong relationship-building skills and a passion for developing deep client connections
Expertise in financials, underwriting, and providing strategic solutions
A collaborative mindset with the ability to work effectively across teams
Proactive, creative thinking to develop tailored solutions for each client
A desire to grow with a company that’s committed to delivering innovative solutions in an ever-changing industry
Strong communication, sales negotiation, and relationship-building skills.
Proven ability to manage and grow client relationships, particularly with clients
Experience in sales, marketing, underwriting, or operations is preferred.
Financial acumen with the ability to identify and drive growth opportunities within the book of business.

Work Type

Remote

Experience Level

Senior Contributor
3+ years

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

Anticipated to be eligible to participate in an incentive compensation plan.

Benefits

Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence

About the Company

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.
Our people make all the difference in our success.
At Cigna, we value people who bring both strategic insight and a hands-on approach to client management.
If you’re driven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you!
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.

Equal Opportunity

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.