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About the Role

As the Senior Manager, Marketing Operations, you will be the operational hub for the North America Marketing team, driving operational excellence and ensuring seamless collaboration from strategy through launch. You’ll lead cross-functional planning, manage marketing operations, and ensure executional readiness so that every program is delivered on time, on budget, and with clear accountability. By partnering with teams across Brand Marketing, Wholesale, Marketplace Experience, Paid Media, CRM, Sales, Merchandising, Product, Creative, and Global, you’ll help the organization operate as one integrated marketing team—improving speed, visibility, and execution.

Responsibilities

Own the North America marketing operating calendar, milestone planning, and seasonal readiness process
Develop scalable operating models, tools, and governance to improve planning, communication, and execution
Prepare presentations, business reviews, seasonal recaps, and leadership meeting materials
Lead weekly leadership meetings, monthly all hands meetings, status reporting, risk management, and cross-functional alignment
Serve as the North America lead for Global and Regional collaborations, ensuring clear communication and cross-functional alignment
Drive collaboration planning, engaging partners at key milestones to inform strategy and execution
Oversee collaboration timelines, governance, and post-launch recaps to strengthen future launches
Serve as program manager for North America's most complex integrated marketing initiatives and seasonal priorities
Build and maintain project plans, timelines, RACI documents, and milestone tracking across teams
Identify risks, resolve dependencies, and proactively remove blockers to keep projects on schedule
Own marketing operations including asset organization, shared drives, presentation preparation, and documentation
Maintain seasonal marketing toolkits, process documentation, templates, and internal resources
Support budget tracking, vendor coordination, and operational reporting as needed

Requirements

7+ years of experience in marketing operations, integrated marketing, project management, marketing planning, or related disciplines
Experience leading highly cross-functional marketing programs from planning through execution
Experience managing multiple concurrent projects within fast-paced consumer, retail, or lifestyle organizations
Strong organizational and project management skills with attention to detail
Ability to build relationships and collaborate across diverse teams
Demonstrate authenticity, champion diverse and effective teams, drive strategy, cultivate innovation, deliver results, and build connection

Location

New York, NY

Work Type

Hybrid

Experience Level

7+ years

Education Level

Bachelor’s degree in Marketing, Business, Communications, Project Management, or related field preferred

Salary/Compensations

$138,600.00 - $187,000.00

Benefits

Competitive Pay and Bonuses
Financial Planning and wellbeing
Time away from work
Extras, discounts and perks
Growth and Development
Health and Wellness

About the Company

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

Equal Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.