Head of Commercial/Business Banking Sales, Lending & Credit Technology at M&T Bank | Buffalo, NY, US | Rezi

Head of Commercial/Business Banking Sales, Lending & Credit Technology at M&T Bank

Head of Commercial/Business Banking Sales, Lending & Credit Technology

M&T Bank · Buffalo, NY, US

3 days ago

Head of Commercial/Business Banking Sales, Lending & Credit Technology

M&T Bank · Buffalo, NY, US

3 days ago
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About the Role

This executive role leads the engineering strategy and execution for Commercial and Business Banking Sales, Lending, and Credit Technology. The position is critical in delivering modern, scalable, and client-centric technology solutions to drive revenue growth, enhance credit and lending capabilities, and improve user experiences across key platforms.

Responsibilities

  • Define and execute the technology roadmap for Commercial and Business Banking Sales, Lending, and Credit platforms.
  • Drive delivery across a portfolio of high-impact initiatives including sales enablement, lending origination, credit platforms, digital capabilities, workflow tools, and data/integration capabilities.
  • Lead multiple engineering teams responsible for building, integrating, modernizing, and supporting critical platforms.
  • Develop scalable, secure, resilient, and high-performing technology solutions.
  • Establish engineering best practices across SDLC, DevOps, automation, and platform reliability.
  • Ensure strong architectural alignment across platforms, systems, and lines of business.
  • Provide strategic and hands-on technical direction to engineering leaders and teams.
  • Drive simplification, standardization, and modernization across the application portfolio.
  • Act as a trusted advisor and strategic technology partner to business stakeholders.
  • Provide strategic input to shape product roadmaps, prioritize investments, and improve operating efficiency.
  • Champion transformation initiatives by replacing or upgrading legacy platforms, improving workflow automation, and introducing emerging technologies.
  • Adopt AI-enabled delivery practices in line with bank policy.
  • Ensure strong execution across all technology initiatives.
  • Oversee delivery timelines, budgets, priorities, and resource allocation.
  • Maintain high standards of system performance, reliability, scalability, and supportability.
  • Track and report on key performance indicators, outcomes, and delivery health.
  • Partner with the CIO and senior leadership on strategic planning, execution, and prioritization.
  • Ensure effective incident management, resiliency planning, and service continuity.
  • Manage strategic vendor relationships and product ecosystems.
  • Evaluate and implement third-party solutions.
  • Optimize vendor performance, value realization, and cost efficiency.
  • Ensure vendor-supported products align with long-term strategy.
  • Manage product lifecycle considerations.
  • Maintain strong governance and controls across all supported platforms and initiatives.
  • Ensure compliance with regulatory requirements, internal risk frameworks, and technology standards.
  • Proactively identify and mitigate operational, technology, and delivery risks.
  • Partner with Risk, Audit, Compliance, and Information Security teams.
  • Ensure controls are embedded into technology solutions, delivery practices, and platform operations.
  • Lead and develop a team of engineering leaders and technologists.
  • Build and sustain a culture of innovation, accountability, collaboration, and inclusion.
  • Lead, coach, and develop high-performing teams and leaders.
  • Attract, retain, and grow diverse technology talent.
  • Provide mentorship and career development opportunities.
  • Influence beyond direct reporting lines to drive enterprise outcomes.

Requirements

  • Combined minimum of 15 years of higher education and/or work experience.
  • Minimum 4 years of engineering and/or architecture experience.
  • Minimum 11 years of large technology management and/or program leadership experience, including people leadership.
  • Minimum 5+ years of managerial experience leading technical teams and senior technology leaders.
  • Deep understanding of Commercial and/or Business Banking technology, particularly in sales, lending, credit, origination, underwriting, decisioning, servicing, and workflow platforms.
  • Proven experience delivering complex, multi-system technology initiatives across multiple business and technology stakeholders.
  • Strong knowledge of system development life cycle (SDLC), architecture, integration patterns, and enterprise delivery practices.
  • Demonstrated success leading multiple teams across different business domains and influencing in a matrixed environment.
  • Experience leading large-scale modernization or infrastructure transformation initiatives.
  • Strong ability to influence executive stakeholders across business and technology functions.
  • Experience delivering solutions using Agile methodologies.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (preferred).
  • Strong experience in financial services, particularly Commercial Banking, Business Banking, Lending, or Credit (preferred).
  • Experience supporting multiple lines of business and enterprise-wide technology initiatives (preferred).
  • Strong understanding of modern engineering practices, including cloud, APIs, microservices, DevOps, and platform modernization (preferred).
  • Experience leading or supporting data center migration, hosting transformation, or large-scale infrastructure modernization initiatives (preferred).
  • Ability to translate business strategy into technology execution and measurable outcomes (preferred).
  • Experience delivering solutions using the Scaled Agile Framework (preferred).
  • Exceptional problem-solving, communication, and executive presentation skills (preferred).

Skills

  • Engineering Strategy
  • Technology Roadmap Definition
  • Agile Methodologies
  • SDLC
  • DevOps
  • Automation
  • Platform Reliability
  • Architecture
  • Integration Patterns
  • Cloud Technologies
  • APIs
  • Microservices
  • Data Center Migration
  • Hosting Transformation
  • Infrastructure Modernization
  • Problem-Solving
  • Communication
  • Executive Presentation

Location

  • Buffalo, New York, United States of America

Work Type

  • Hybrid

Experience Level

  • Senior Technology Leader
  • Executive

Education Level

  • Bachelor's degree (preferred)
  • Master's degree (preferred)

Salary/Compensations

  • $201,200.00 - $335,300.00 Annual (USD)

About the Company

  • M&T Bank is at a pivotal moment of growth and transformation.
  • We offer the best of both worlds: the agility and entrepreneurial spirit of a mid-sized institution, combined with the scale, stability, and sophistication of a top-tier financial institution.
  • With a strong capital foundation and an expanding national footprint, we are well positioned for continued innovation and growth.