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About the Role
As the Restaurant Manager, you will manage shifts, understand food and wine characteristics, handle guest requests, foster continuous learning, work the floor to improve service, collaborate with the kitchen team, and run the restaurant with an owner's mentality. You will report to the General Manager and work with a team committed to delivering great hospitality.
Responsibilities
- Manage shifts which include daily decision making, scheduling, and planning
- Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
- Manage on-the-fly requests with ease and poise creating a calm and positive work environment
- Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
- Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
- Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
- Be responsible for running the restaurant as if an owner
Requirements
- 2+ years of full-service, high-volume restaurant management experience
- Demonstrated working understanding of business operations and financials
- Strong communication skills
- Dependable, reliable, and motivated
- Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
- Must be able to work closing shifts, weekends, and holidays as needed
- Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
Skills
- Prior POSitouch, Crunchtime, and Open Table experience is a plus
Work Type
- full-time
Experience Level
- 2+ years of full-service, high-volume restaurant management experience
Salary/Compensations
- $65,000 - $72,000 / Year
Benefits
- Medical, dental and vision
- Company-paid group life insurance
- Short term disability
- Long-term disability
- Paid time off including vacation and sick time
- Health Savings Account
- 401k plan with company match
- Tuition assistance
- Eligible for up to 50% next day pay (exclusions apply)
- Employee Assistance Programs
About the Company
- Since 2002, North Italia has been a favorite neighborhood spot for crave-worthy, from-scratch modern Italian food.
- We believe every moment a guest spends with us should be one that is worth savoring.
- Our restaurants have a contemporary, welcoming vibe that our guests love.
- From the front of the house to the kitchen, our passion for what we do creates a vibrant energy that always makes you feel at home.
- Established in 2002 under Fox Restaurants Concepts in Scottsdale, AZ, North Italia prides itself on delivering handcrafted Italian food in a modern environment with an in-restaurant experience that prioritizes great hospitality every time.
- We care about quality and details in everything we do, from the perfect hand-cut pasta ribbon and the freshness of our vegetables, to the team members we hire and the guests we serve.
- North Italia joined the portfolio of unique restaurant concepts under The Cheesecake Factory Incorporated in 2019, benefiting from the long-standing history, culture, and passion for excellence that serves more than 40,000 employees in more than 200 full-service, casual dining restaurants throughout the US.
- We’re one of Fortune’s 100 Best Companies to Work For® because we care for our staff like family, give back to our communities and work towards a sustainable future.
Equal Opportunity
- We are an equal opportunity employer.
- We are committed to creating an inclusive and welcoming workplace for all.
- We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply.
- We offer reasonable accommodations to job applicants with disabilities.
- To notify of a non-compliant job posting, please send a notice to ats@thecheesecakefactory.com.