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About the Role

The Food Service Manager is responsible for the daily operations of the food service department at our 129th Street Adult Care Facility, ensuring high-quality food preparation, exceptional customer service, compliance with health regulations, and efficient business performance. The manager supervises kitchen and service staff, coordinates food and supply orders, manages budgets, and maintains safety and sanitation standards.

Responsibilities

Comply with all applicable state and city regulations regarding food storage, food preparation, and kitchen maintenance, equipment, food storage and dining room
Maintain 6 months of dated menus with any substitutions noted along with copies of all food invoices
Partner with the dietitian to plan nutritious and appetizing meals and prepare menus in advance according to applicable DOH regulations and individual special diets
Maintain an up-to-date file of kitchen tested recipes which correlate with planned menus
Attend monthly meetings with program administrator and residents to discuss food service program for any changes and/or updates
Supervise the ordering of all food and other kitchen supplies through approved vendors and suppliers
Consistently maintain sufficient inventory of food and utensils
Assure the three-day emergency meal plan food supply is maintained
Monitor and adhere to the annual food budget set forth by WSFSSH
Prepare and/or supervise the preparation of meals and arrange appetizing and complete presentation of standard meal portions
Ensure all staff is following SERV Safe procedures and principles
Create kitchen staff schedules to ensure proper shift coverage for meal service and cleaning
Ensure staff is following proper protocols and safety practices
Responsible for kitchen staff time off requests and timesheet approvals in ADP
Maintains staff schedules, income and expenditure reports, food supplies and inventory levels and equipment maintenance logs

Requirements

Experience with food forecasting, inventory, and ordering from vendors required
Skills in motivating, coaching and supervising food service staff
Training staff in job duties for each level of food service worker
Proficient in Microsoft suite (Outlook, TEAMS, Word, Excel)
Excellent organizational skills
Effective written and oral communication skills
Must be able to read, speak and write English fluently; Bilingual English/Spanish preferred
Leadership and team-building
Experience with conflict resolution and customer service
Proven time management and multitasking skills
Ability to work under pressure
Work may require physical abilities that include: climbing, bending, kneeling, stretching, twisting, reaching, standing, sitting walking, lifting and carrying
Must be able to lift or push up to 50 + pounds at a time
Ability to work in hot, cold, or humid environment (kitchen conditions)
Travel within our residential sites, as needed

Skills

Food forecasting
Inventory management
Vendor ordering
Motivating staff
Coaching staff
Supervising food service staff
Training staff
Microsoft Outlook
Microsoft TEAMS
Microsoft Word
Microsoft Excel
Organizational skills
Written communication
Oral communication
English fluency
Spanish (preferred)
Leadership
Team-building
Conflict resolution
Customer service
Time management
Multitasking
Working under pressure
SERV Safe procedures
Food preparation
Kitchen maintenance
Menu planning
Nutritional guidelines
POS systems
Restaurant management software
Cafeteria management software

Location

129th Street Adult Care Facility

Work Type

Full-time
In-house 5 days a week
35 hours

Experience Level

Minimum of 5 years of cooking experience in a commercial kitchen(s) serving 20+ persons or more
Minimum of 3-year experience with supervision or managerial responsibility

Education Level

High school diploma or General equivalency diploma required
Health and safety regulations (e.g., SERV safe/Food Handlers Certification) required

Benefits

Medical
Dental
Vision
403 (B) retirement savings
Flexible Spending Accounts (FSA)
Life & Disability
Short-term Disability
Long-term Disability
Employee Assistance Program (EAP)
Commuter benefits
Voluntary benefit options
11-12 paid Federal Holidays
Accrued Vacation Time
Accrued Sick Time

About the Company

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing.
Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person.
WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness.

Equal Opportunity

WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.