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About the Role
The National Manager of Paralegal Services provides strategic leadership and operational oversight for a nationwide team of over 330 paralegals. This role focuses on scaling paralegal utilization, standardizing workflows, implementing talent development programs, and driving operational efficiency.
Responsibilities
- Oversight of a nationwide paralegal support infrastructure of 300+ paralegals across 46 offices.
- Drive operational efficiency by monitoring nationwide utilization rates, balancing office workloads, and analyzing requests for additional new hires.
- Review current workflows for process efficiency and standardization, leveraging technology to improve paralegal workflows.
- Develop a program for internal paralegal certifications based on knowledge and skill set.
- Develop programs for paralegal education, professional development, and career paths.
- Ensure nationwide adherence to regional billing compliance guidelines, multi-jurisdictional court rules, data privacy laws, and ethical standards.
Requirements
- 7+ years of legal management experience.
- Proven track record of leading large, multi-office, or nationwide teams.
- Executive-level familiarity with Microsoft Office Suite, document management systems, resource planning, and workflow tools.
- Familiarity with iManage and Jira is a plus.
- Comprehensive understanding of broad-scale litigation workflows and support.
- Exceptional capability in remote team building, change management, and building consensus across diverse stakeholder groups.
Skills
- Microsoft Office Suite
- Document management systems
- Resource planning
- Workflow tools
- iManage
- Jira
- Litigation workflows
- Remote team building
- Change management
- Building consensus
Location
- New York, NY
- White Plains, NY
Work Type
- Hybrid
- Full-time
Experience Level
- 7+ years of legal management experience
Education Level
- Bachelor's degree required
- Advanced training in Business Administration or Process Improvement analysis and implementation is a plus
Salary/Compensations
- $135,000—$160,000 USD
Benefits
- 401(k) retirement savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401k match
- Generous PTO plan
- Access to corporate discount plans
About the Company
- Wilson Elser is a national law firm with over 1,400 attorneys across 46 offices.
- Recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal’s survey.
- The firm fosters a culture of collaboration, innovation, client service, and mutual respect.
- Committed to empowering employees for career growth and professional thriving.
Equal Opportunity
- Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.
- Employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.