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About the Role
We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Responsibilities
- Greet residents and provide general assistance to visitors, prospective residents, and families.
- Answer telephone calls.
- Ensure the safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Process reports for such things as work orders, incidents and concerns.
- Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
- Maintain the sign in/out log for the issuance of community keys, and gate passes.
- Assist other departments with administrative functions.
- Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
- Other Duties Assigned
Requirements
- Ability to communicate clearly and effectively in English.
- Highly proficient computer skills.
- Ability to work as a part of a team and handle multiple tasks efficiently.
- Ability to make independent decisions when circumstances warrant such action.
- Maintain a positive and friendly demeanor toward the residents and your co-workers.
- Strong Commitment to Excellence
Skills
- Proficiency with Outlook, Excel and Word
- Compassionate
- Professional
- Kind
- Engaging
- Empathetic
- Helpful
Location
- Castle Pointe at Baywinde
Work Type
- Part Time
Salary/Compensations
- USD 16.00 - USD 18.00 - hourly
Benefits
- Health
- Dental
- Vision
- Retirement benefits
- Short-term disability
- Long-term disability
- Paid time off
- DailyPay
About the Company
- Senior Lifestyle offers a comprehensive benefits plan to eligible team members.