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About the Role

We are seeking an experienced Associate Creative Director to lead a team of designers, copywriters, and video editors in producing original creative content. This role involves a player-coach approach, where you will create best-in-class creative while mentoring the team. You will collaborate with various stakeholders to produce high-volume, performance-driven content and drive improvements. A key aspect of this role is leveraging AI tools to enhance ideation and production while maintaining quality and brand integrity.

Responsibilities

Provide effective creative direction and feedback across design, copywriting, and video editing to ensure cohesive output.
Concept original creative ideas and campaigns, incorporating cultural and social trends.
Partner cross-functionally with Channel Managers, Creative Strategists, and brand teams to refine briefs and ensure DR creative aligns with brand voice and KPIs.
Collaborate with external agency and freelance partners, providing clear briefs and timely feedback.
Guide creative approach across performance channels including paid social, organic/owned, CTV, and print.
Set a quality bar focused on brand consistency and performance, enabling the team to determine when creative is ready for delivery.
Champion AI-assisted workflows, identifying opportunities for generative AI in ideation, scripting, storyboarding, editing, and asset variation, and coaching the team on effective tool usage.

Requirements

8-10+ years in performance creative, with experience leading or managing creative teams.
Strong concepting and ideation skills, with a proven ability to originate creative territories.
Working knowledge of short-form video editing and copywriting fundamentals to provide credible feedback.
Deep understanding of cultural and social trends and their translation into performance creative.
Experience balancing brand guidelines with performance requirements and collaborating with brand/marketing teams.
Experience managing or directing external agency, freelance, or vendor creative partners.
Experience across print, Meta, TikTok, YouTube, Mobile, and Google.
Experience directing or participating in lightweight, fast-turn UGC-style production shoots (a plus).
Hands-on comfort prompting and directing AI tools for ideation and production (a strong plus).

Skills

Performance Creative
Creative Direction
Team Leadership
Mentoring
Design
Copywriting
Video Editing
Concepting
Ideation
Brand Identity
AI Prompting
AI Tools
Cross-functional Collaboration
Performance Marketing
Cultural Trends
Social Trends
DR Marketing
KPI Optimization
Agency Management
Freelance Management
Paid Social
Organic Social
CTV
Print Advertising
UGC Production
Generative AI

Location

Remote
Hybrid

Work Type

Full-time

Experience Level

Associate Director
8-10+ years

Salary/Compensations

$145,000 - $200,000

Benefits

Bonus eligibility
Competitive equity package
Backup child, elder, and pet care
Subsidized commuter benefits
Comprehensive health, financial, and wellbeing benefits
Generous vacation policy
Company-wide paid days off
1% of time off to support local community organizations
Annual wellness stipend
Up to 22 weeks of paid parental leave for birthing parents
12 weeks of paid parental leave for non-birthing parents
Access to family planning reimbursement

About the Company

Chime is a financial technology company focused on making core banking services helpful, easy, and free.
We empower members to take control of their finances and achieve their goals through user-friendly tools and intuitive platforms.
Our team consists of problem solvers, dreamers, and builders dedicated to our members' success.
We foster a culture of grit, determination, ownership, boldness, and collaboration, encouraging diverse perspectives.
Our values of integrity, boldness, and collaboration guide our mission to help everyday Americans unlock financial progress.
We are committed to earning and keeping trust through the highest standards of integrity.

Equal Opportunity

Chime is proud to be an Equal Opportunity Employer.
We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis.
We will also consider qualified applicants with criminal histories in a manner consistent with applicable laws.
Accommodation is available for individuals with disabilities during the application process.