About the Role
The Curator serves as the face and voice of Genesis House, delivering a highly personalized, relationship-driven guest experience. This hands-on, client-facing role centers on storytelling, cultural engagement, and brand immersion, creating memorable interactions that reflect Genesis' commitment to luxury, design, and hospitality.
Responsibilities
- Represent Genesis as a brand ambassador, delivering gracious, personalized guest experiences grounded in Son-nim hospitality.
- Guide guests through a curated journey across Genesis House, spanning automotive, cultural, and experiential touchpoints.
- Share the Genesis brand story, design philosophy, and product portfolio with confidence and authenticity.
- Tailor every interaction to each guest's needs to create meaningful, lasting impressions.
- Build and nurture long-term relationships with guests, owners, and VIP clients.
- Capture guest information and email addresses during on-site interactions to support personalized follow-up and deeper engagement.
- Contribute to KPIs tied to guest engagement, test drives, and lead generation.
- Facilitate test drives and product demonstrations that reflect seamless luxury and operational excellence.
- Support the execution of on-site events, activations, and programming.
- Keep the space guest-ready by upholding luxury presentation standards at all times.
- Collaborate with cross-functional teams to deliver a consistent, elevated guest experience.
- Share guest feedback to inform continuous improvement and innovation.
- Uphold cleanliness, hygiene, safety, and all Genesis House Standard Operating Procedures (SOPs) across guest-facing areas.
- Use the daily time clock accurately and consistently.
Requirements
- 3+ years of experience in hospitality, events, automotive, or guest experience environments.
- Valid driver's license and comfort driving in NYC.
- Flexibility to work evenings, weekends, and holidays.
Skills
- Strong emotional intelligence
- Relationship-building skills
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced, dynamic environment
- Genuine passion for people, culture, and luxury experiences
- Empathetic, engaging, and service-oriented mindset
- Strong storytelling ability
- Keen attention to detail
- Proactive, adaptable, and solutions-oriented approach
- Collaborative team player
- Professional presence aligned with luxury brand standards
Location
- On-site
Work Type
- Full-time
- On-site
Experience Level
- 3+ years of experience
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $27.00 - $30.00 per hour
About the Company
- Genesis House is an immersive luxury destination that brings Korean culture and the Genesis brand together through three thoughtfully curated experiential elements, each designed to engage all five senses.
- At the heart of the experience is Son-nim, a guiding Korean philosophy that means treating every guest as an honored visitor. This principle shapes every interaction at Genesis House, ensuring warmth, respect, and gracious hospitality at every touchpoint.
