Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

ELB Learning seeks a hands-on Instructional Designer/Developer for a 20-hour/week contract role supporting a major enterprise transformation initiative. The position focuses on creating learning experiences for employees adapting to new systems, processes, and ways of working within the events and experiential services industry.

Responsibilities

• Design and develop engaging learning solutions for software implementations, system changes, and business process transitions.
• Create eLearning, job aids, handouts, process guides, simulations, demonstrations, and other performance-support materials.
• Develop learning that helps employees understand what is changing and how to perform their work successfully in the new environment.
• Translate complex technical processes into clear, practical, and learner-friendly content.
• Support software/system training initiatives, including SAP and NetSuite-related transformation work.
• Develop materials that allow learners and facilitators to practice and run simulations independently.
• Create learning for both asynchronous and synchronous environments.
• Partner with SMEs, project teams, communications, technical teams, and business stakeholders throughout the development process.
• Work closely with communications partners to incorporate appropriate change messaging and business context into learning materials.
• Help teams transition from established processes to new ways of working while keeping the messaging positive and focused on the benefits of the change.
• Facilitate discovery conversations and gather information from SMEs and stakeholders.
• Manage multiple learning deliverables and shifting priorities while maintaining quality and deadlines.
• Review existing learning materials and determine what can be reused, updated, or rebuilt.
• Support learning initiatives surrounding enterprise system and process transformations.
• Develop practical performance support that employees can reference at the moment of need.
• Ensure learning materials are clear, accessible, visually engaging, and aligned with the client's business goals.

Requirements

• 3+ years of hands-on Instructional Design/Development experience.
• Experience designing learning for software implementations, systems training, process changes, or technical environments.
• Strong experience creating eLearning and performance-support materials.
• Experience developing job aids, process guides, handouts, simulations, and software demonstrations.
• Experience working with both technical and non-technical audiences.
• Comfortable collaborating with SMEs, project managers, communications teams, technical teams, and business stakeholders.
• Strong ability to take complex information and make it simple, clear, and practical.
• Experience working with organizations or teams that may be resistant to change or hesitant to adopt new processes.
• Strong communication and stakeholder-management skills.
• Ability to frame change positively and create learning that helps people understand the 'why' behind the change.
• Able to work independently while also collaborating closely with a larger project team.
• Comfortable managing multiple priorities and working in a changing project environment.

Skills

• Articulate Rise 360
• SAP
• NetSuite
• Powtoon
• Synthesia
• eLearning authoring tools
• Multimedia development tools
• Software simulation tools
• Demonstration tools

Location

• Client operates primarily on Central Time

Work Type

• Contract
• 20-hour/week

Experience Level

• 3+ years

About the Company

• ELB Learning is looking for a hands-on Instructional Designer/Developer to support a major enterprise transformation initiative for a large client in the events and experiential services industry.