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About the Role

Pioneer the development of innovative software solutions that align with company goals and contribute to building a smart and passionate team, creating real impact.

Responsibilities

• Own outcomes, not outputs, framing bets in terms of business metrics like tipping, Gift Aid uptake, churn, retention, and conversion.
• Translate stakeholder requirements into business-led product decisions, filtering feedback from charities, partners, and internal teams.
• Utilize Gen AI tools to prototype ideas, test flows, and create tangible concepts for discussions.
• Make quick and decisive product decisions, adapting based on data or user feedback.
• Partner closely with Engineering, Design, and Data teams on a modern TypeScript, event-driven, edge-first platform.
• Manage stakeholder relationships with warmth and directness.
• Support the Senior Product Manager in shaping strategy and roadmap with personal ideas and evidence.
• Champion data-informed decision-making by collaborating with Analytics Engineer and Data Analyst.
• Work across the full Enthuse stack, including donations, event registration, fundraiser experience, and charity admin.
• Address the biggest business problems without pigeon-holing.

Requirements

• 2+ years of experience as a Product Manager (or equivalent) in a fast-paced, product-led environment.
• Business-led instincts, focusing on retention or conversion before feature lists.
• Demonstrated use of Gen AI for prototyping, stress-testing decisions, compressing discovery cycles, and bringing ideas to life.
• Ability to build trust with stakeholders quickly and ensure they feel heard and clear on next steps.
• Comfortable making decisions with incomplete information and owning the outcome.
• Strong communication skills, adaptable to various conversations from support to engineering to internal updates.
• Comfortable with ambiguity and energized by a scale-up environment with autonomy and impact.
• Curiosity about technology, understanding how platform architecture influences development.
• Eagerness to learn and grow within a supportive team environment.

Skills

• Product Management
• Gen AI Prototyping
• Stakeholder Management
• Data-Informed Decision-Making
• Agile Methodologies
• Communication
• Problem-Solving
• Strategic Thinking
• Business Acumen
• AI Native

Location

• London

Work Type

• Flexible Hours
• Working from Home
• Remote Working Support
• Part-time Work Support

Experience Level

• 2+ years experience

Benefits

• Early Friday finish
• Optional team drinks
• Team incentives
• Company socials
• Flexible hours
• Working from home
• Support for part-time work
• One paid day to fundraise for a charity of choice
• Cycle to Work scheme
• Season ticket loan
• Learning and development program
• Annual training allowance
• Personal Development Plans
• Mentor program
• 25 days holiday plus bank holidays (33 total)
• Additional holiday days based on length of service (up to 28 days)
• 5 additional unpaid holiday days
• Birthday off
• 1 month paid sabbatical after 5 years
• Work from abroad for up to 4 weeks per year
• Generous equity options scheme
• Private health insurance coverage
• Access to participant places for major fundraising events

About the Company

• Industry-leading company in the nonprofit software market.
• Mission to transform digital fundraising by building technology that empowers great causes.
• Platform helps thousands of charities raise millions through donations, event registration, and fundraising.
• Launched in 2012, grown to over 70 people.
• Headquartered in London, with operations in Scotland, Northern Ireland, and the Republic of Ireland.
• Official online fundraising partner for London Marathon Events and Great Run.
• Backed by socially responsible investors.

Equal Opportunity

• Come as you are. Love what you do.
• Striving to create a place where all feel valued and welcome.
• No matter your background, identity, or experience, we'd love to hear from you.