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About the Role
We are looking for a dedicated and driven Coffee Specialist (Sales Assistant) to join our Nespresso pop-up boutique in White City. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.
Responsibilities
- Ensuring a premium customer experience through exceptional service and excellent delivery of all elements of boutique performance.
- Welcoming customers to the boutique and adapting to meet their needs.
- Supporting customers in finding their perfect cup of coffee and delivering service-oriented sales, promoting our unique brand experience.
- Being a proud and passionate ambassador of Nespresso.
Requirements
- Retail experience, ideally from a luxury background.
- Strong communication and interpersonal skills.
- Ability to rapidly build strong, working relationships with customers.
- Willingness to support where needed.
Skills
- Exceptional customer service
- Sales-oriented service
Location
- White City
Work Type
- Full-time
- Permanent
Salary/Compensations
- £30,891 per annum
Benefits
- Complimentary Nespresso machine and monthly allowance of capsules
- Potential bonus
- 25 days annual leave
- Pension scheme
About the Company
- Nespresso is a name synonymous with quality and innovation, enabling anyone to create the perfect cup of espresso coffee.
- Our quest is to be seen as the most indulgent coffee, resulting in the very highest quality coffees for ‘In Home’ and ‘Out Of Home’ consumers.
- Nestlé's values are rooted in respect, embracing diversity, and fostering an inclusive environment to allow everyone to reach their full potential and drive innovative thinking.
Equal Opportunity
- We take pride in championing inclusion and diversity.
- We proudly signed the Business in the Community Race at Work Charter.
- We are committed to Disability Confidence.
- We have been recognised as a Times Top 50 Employer for gender equality for three consecutive years.
- We are a headline partner of Diversity and Inclusion in grocery.
- We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community.
- Please let us know if we can provide accommodations to ensure your full participation in the application process.