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About the Role

Stockroom Operations Leads are critical to the success of our stores. As a Stock Lead, you are the primary business owner of the stockroom, overseeing processing, product placement, and transfers. You instill the importance of maintaining a safe and efficient stockroom to ensure product availability for customers. You lead by example to model exceptional stockroom standards and promote a positive and respectful environment. You partner closely with your Store Manager to train and develop stock associates and empower team members through encouragement and recognition.

Responsibilities

Maintain stockroom area for receiving, storing, organizing, picking, counting, monitoring, and distributing materials and products.
Maintain a neat and orderly stockroom and stock desk while promoting safety consciousness and security measures.
Ensure stock processes and policies are understood and followed by team members.
Strategically plan for new product arrivals and execute necessary adjustments.
Receive and verify shipments, handling discrepancies to ensure accurate inventory counts.
Handle customer charge sends and store transfers of merchandise.
Control damaged merchandise or mis-mate inventory according to company standards.
Securely maintain a key to the store.
Assist the Store Manager in achieving and exceeding the store’s fiscal business plan by executing sales and productivity plans.
Replenish and display product on the sales floor according to Visual Merchandising standards.
Provide excellent customer service on the sales floor, greeting customers, directing them to products, answering questions, and offering product knowledge.
Be available to customers, identifying and addressing their needs and questions.
Maintain a positive and cheerful attitude with customers and team members.
Promote the store and brand image in all interactions.
Cooperate with the team to meet business needs.

Requirements

One to two years of retail store experience preferred.
High School Diploma.
Excellent verbal and written communication skills.
Ability to convey the Deckers Brands Vision and Mission to team members and customers.
Excellent team-building skills.
Excellent organizational skills and exceptional attention to detail.
Flexibility of schedule and hours to meet business needs.
Physical ability to stand for extended periods.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Skills

Customer service
Team building
Communication
Problem-solving
Agility
Brand and product knowledge
Multi-tasking
Organizational skills
Attention to detail

Location

Store location

Work Type

Full-time

Experience Level

1-2 years retail experience preferred

Education Level

High School Diploma

Salary/Compensations

$19.00

Benefits

Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development

About the Company

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG.
We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.
As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
As part of our Deckers Family, you belong to more than a lifestyle company.
From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.
We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.

Equal Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.