About the Role
As an AM Host, you are responsible for the overall success of the Hotel's breakfast service, ensuring guest satisfaction and adherence to product quality standards. This role serves as the personal representative of the hotel, aiming to leave guests with a great impression of excellent service and high standards.
Responsibilities
- Assembling and disassembling the breakfast service before and after mealtime.
- Ensuring the breakfast service space remains well-stocked.
- Clearing cutlery and crockery from customer tables.
- Receiving beverage orders and directing them to the kitchen.
- Providing information and assistance to guests and vendors.
- Cleaning and sanitizing tables, countertops, and floors after each meal service.
- Ensuring a wonderful experience from beginning to end while maintaining high standards of safety and cleanliness.
Requirements
- Must be effective in handling workplace problems, including anticipating, preventing, identifying, and solving them.
- Ability to work well in stressful situations.
- Readily available and approachable for all guests.
- Must be able to stand, sit, or walk for an extended period of time.
Skills
- Highly motivated team player with strong initiative and desire for achievement.
- Excellent guest service skills.
Location
- Onsite
Work Type
- Flexible scheduling availability
- Full-time
Experience Level
- Entry Level
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan with company match
- Incentive based bonus program
- Free room nights at hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more
- Career Growth through in-house training program
- Referral bonus program
About the Company
- Island Hospitality is committed to employee development with a formalized training and development program.
- Island Hospitality offers a clear path for employees with a desire and aptitude to thrive in the hospitality business.
- Island Hospitality utilizes E-Verify to confirm work authorization.
Equal Opportunity
- Equal Opportunity Employer
