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About the Role
As a Product Manager at Scope Labs, you will partner with Product and Leadership to drive product development for clients. You will develop expertise in creating product specs, owning a feature roadmap, leading client communications, and coordinating with engineering. This role offers opportunities for growth into broader product strategy responsibilities, working with additional clients, and spearheading internal product development process improvements.
Responsibilities
- Document and organize client feedback and feature requests, prioritizing upcoming initiatives.
- Create clear, detailed product specifications.
- Partner with engineering teams to shepherd features from conception to launch.
- Conduct QA testing to ensure high-quality deliverables.
- Identify opportunities for product improvements through customer calls, platform usage, and product analytics.
- Lead client communications via Slack and other async channels, triaging requests and questions.
- Participate in weekly client meetings, gradually taking on presentation responsibilities.
- Help maintain client roadmaps and provide updates on delivery progress.
- Learn and champion Scope Labs' weekly release cycle process.
- Participate in sprint planning and engineering coordination.
- Help manage bug triage and prioritization.
- Suggest process improvements and proactively bring up what is / isn’t working.
Requirements
- Familiarity with project management tools (e.g. Asana, Linear, Notion, Jira).
- Experience working in cross-functional teams including product, design, and engineering.
- Previous experience in client strategy or customer success roles at a high-growth company.
Location
- New York City
Work Type
- In-person
- Contract to hire
Salary/Compensations
- Competitive base salary + discretionary performance-based incentives
Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off, holidays, and parental leave
About the Company
- Scope Labs is an innovative technology company committed to providing cutting-edge solutions to empower businesses to reach their full potential.
- We specialize in delivering high-impact technical products and services that span across various industries, helping our clients elevate their offerings, engage customers, and build brand loyalty.
- Our team is made up of passionate professionals who thrive on creativity, collaboration, and driving measurable success for our clients and ourselves.
- We’re currently a small team passionate about developing the next generation of digital products.
- Our founding has team spent time building, designing, and scaling products at places like Google, Tesla, Palantir, MIT, Finary (YC W21), Scale AI, etc.
- We’re an in-person team collaborating from warm and sunny New York City.
Equal Opportunity
- Scope Labs is an equal opportunity employer and is committed to diversity in its workforce.
- We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
- We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.