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About the Role
The Account Manager is responsible for building and sustaining a profitable customer base for Graco products by driving sales growth within the assigned market. This involves identifying revenue generation opportunities, managing customer relationships, and ensuring customer satisfaction through effective sales strategies. The role requires analyzing market trends and customer needs to tailor solutions, and collaborating with cross-functional teams to enhance product visibility and sales effectiveness.
Responsibilities
- Identify and establish effective sales channels to support the customer base with assigned products and relevant applications.
- Create targeted marketing strategies to promote product offerings within these channels.
- Design and implement territory-specific sales plans focusing on acquiring new accounts and nurturing existing ones.
- Analyze territory performance metrics and adjust strategies to optimize sales results.
- Collaborate with the marketing team to develop promotional materials and campaigns.
- Maintain a high level of responsiveness to customer inquiries.
- Utilize customer relationship management (CRM) tools to track interactions and follow-ups.
- Conduct regular site visits and outreach efforts to build rapport with industrial contractors and facility managers.
- Foster long-term relationships with customers by providing exceptional service and support.
- Collaborate with internal teams to design and implement innovative distribution programs.
- Analyze the effectiveness of existing programs and make recommendations for enhancements.
- Monitor industry trends and competitor activity, providing insights to sales and marketing management.
- Provide regular updates and detailed reports to sales and marketing management.
- Act as the primary liaison between customers and Graco to optimize new product launches and drive sales.
- Implement training sessions for sales staff and channel partners on new products.
- Establish partnerships and agreements with material suppliers.
- Manage training and demo equipment accounts per corporate standards.
Requirements
- Bachelor’s degree in business, engineering, marketing, a technical field, or equivalent experience.
- 3+ years of sales experience, ideally in mechanical product sales through distribution channels.
- Proficiency in written, verbal, and presentation skills.
- Demonstrated mechanical aptitude to understand and communicate product specifications and applications.
- Ability to work effectively with minimal supervision.
- Willingness to travel as required.
- Valid Driver’s License and ability to maintain insurability.
Skills
- French and English fluency
- Sales Channel Development
- Marketing Strategy
- Sales Planning
- Performance Analysis
- Customer Relationship Management (CRM)
- Distribution Programs
- Market Trend Analysis
- Product Launch Support
- Supplier Relations
- Training Delivery
Location
- Quebec
Work Type
- Full-time
Experience Level
- 3+ years of sales experience
Education Level
- Bachelor's degree in business, engineering, marketing, a technical field, or equivalent experience
- MBA or Master’s degree preferred
Benefits
- Medical
- Dental
- Stock purchase plan
- 401(k)
- Tuition reimbursement
About the Company
- Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials.
- Graco is part of your daily life.
- Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers.
- Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022.
Equal Opportunity
- Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.