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About the Role

The Team Member is the heart of our front-line operations, playing a key role in providing an excellent dining experience for guests. This position supports functional areas including Service, Sandwich Line, and Production, ensuring smooth operations, outstanding customer service, and overall restaurant success. The role requires positive energy, excellent communication, a strong work ethic, and teamwork.

Responsibilities

• Greet and welcome guests in a friendly, professional manner.
• Accurately take orders and operate point-of-sale (POS) systems; assist guests with kiosks as needed.
• Ensure that guests' needs are met promptly and efficiently.
• Serve & prepare food and beverages according to company standards, ensuring order accuracy & quality.
• Respond to customer inquiries, concerns, and requests politely and professionally.
• Resolve customer concerns with professionalism and positive energy.
• Maintain a clean and organized dining area, including cleaning tables, refilling drinks, and resetting tables.
• Consistently follow all food safety, hygiene, and sanitation guidelines.
• Assist in the organization of the kitchen, keeping work areas clean and stocked.
• Follow instructions from Managers in Charge (MICs) to ensure timely preparation of orders.
• Regularly wash & sanitize hands according to brand and food safety standards.
• Maintain cleanliness and sanitation of dining areas, kitchen, restrooms, parking lot, dumpster areas, windows etc.
• Perform assigned cleaning tasks, including dishwashing, equipment maintenance, and trash disposal.
• Follow food safety standards and regulations, including proper food storage and temperature control.
• Regularly sanitize surfaces and equipment in accordance with company policies and health regulations.
• Adhere to workplace safety standards to prevent accidents and injuries.
• Alert MIC to any maintenance or safety issues promptly.
• Collaborate with coworkers and MICs to ensure smooth restaurant operations.
• Communicate clearly and professionally with other team members to provide high-quality service to customers.
• Adhere to the weekly schedule created by store management.
• Support the team by jumping in when & where needed.
• Assist with training new staff as needed.
• Handle multitasking and adapt to a fast-paced work environment.
• Attend team meetings and complete all assigned training.

Requirements

• Must be at least 16 years old.
• Must have reliable availability to work daytime shifts, including mornings, lunch, and afternoon hours.
• Weekend daytime availability is a plus.
• Previous experience in a customer service or restaurant setting is a plus but not required for entry-level positions.
• Current student, or high school diploma or equivalent is preferred but not required.
• Excellent customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, positive attitude.
• Ability to follow verbal & written directions and work as part of a team.
• Must be able to count cash and make change accurately, if applicable.
• Must have or be willing to obtain required food handler’s certification for respective state/local area, if applicable.
• Reliable attendance and transportation.
• Must be able to handle stress in a fast-paced, high-energy restaurant environment.
• Must be able to stand and walk for extended periods (up to 8 hours per shift).
• Must be able to lift and carry up to 25-50 lbs.
• May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment.

Skills

• Positive Energy
• Accountability
• Recognition
• Servant Leadership
• Adaptability
• Attention to Detail
• Customer Service
• Communication
• Teamwork
• Multitasking

Work Type

• Daytime shifts
• Mornings
• Afternoons
• Flexible hours

Experience Level

• Entry-level

Education Level

• High school diploma or equivalent preferred but not required
• Current student

Salary/Compensations

• $10 per hour - $14 per hour

Benefits

• Flexible daytime schedules available
• Opportunities for advancement to Team Member Trainer, Shift Leader, & Management roles
• Employee meal discounts
• Team recognition programs
• Tips (depending on brand) may provide additional earnings

About the Company

• We are currently hiring team members who are available to work daytime shifts, including mornings and afternoons.
• Ideal candidates have availability between 8:00 AM and 4:00 PM , Monday through Saturday.
• Reliable daytime availability is strongly preferred.
• If you enjoy working with people, thrive in a fast-paced environment, and are looking for a rewarding daytime position with opportunities to grow, we'd love to meet you.
• Apply today and become part of a team committed to delivering outstanding guest experiences every day.