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About the Role

Deliver expert work allocation advice to the practice group, balancing client needs, business objectives, and employee career aspirations and well-being. Support the global Resource Management function to facilitate talent mobility and embed new processes.

Responsibilities

• Provide expert knowledge and advice on work allocation, balancing business profitability with employee career aspirations and well-being.
• Solve complex work allocation problems and anticipate business challenges, advising stakeholders on solutions.
• Understand alternative talent pools, including Digital Legal Delivery and external Alternative Legal Service providers.
• Maintain an understanding of global supply and demand for resources to drive mobility.
• Support the firm's work allocation strategy as outlined in the employee value proposition.
• Build relationships with Associates and Trainees to understand career objectives and discuss capacity/utilization.
• Build trusted relationships with Partners to alleviate resourcing burdens.
• Optimize work allocation by monitoring pipeline levels and smoothing utilization.
• Prepare and present management information on utilization, resourcing challenges, and well-being issues.
• Collaborate with Partners and HR Business Partners to incorporate professional aspirations into resourcing decisions.
• Understand KPIs and influence business outcomes through effective work allocation.
• Drive the adoption and maintenance of work allocation technology, tools, and processes.
• Aim to smooth utilization rates and support sustainable working hours.
• Efficiently resource matters and client secondments with the appropriate experience and skill mix.
• Provide robust insights to alleviate partner burden.
• Maintain oversight of global capacity and utilization to respond quickly to resource requests.
• Propose engagement teams that improve margin, facilitate career aspirations, and reflect client diversity.

Requirements

• Demonstrate experience in building strategic relationships at all levels.
• Possess outstanding communication, interpersonal, and negotiation skills with the ability to influence senior stakeholders.
• Demonstrate the ability to influence culture change.
• Ability to understand and analyze utilization data and practice-specific work types to make data-driven resourcing decisions.
• Ability to act quickly under tight deadlines.
• Proactive and adaptable, able to demonstrate initiative.
• Strong commercial and client focus.
• Ability to understand key business drivers, including the impact of utilization and leverage on profitability.
• Ability to present summaries of the benefits of the work allocation function and data tools to senior stakeholders.
• Prior experience in Resource Management, ideally within a large professional services or legal environment.
• Excellent IT skills/experience working with resource management software highly desirable.
• Experience working in the legal sector highly desirable but not essential.
• An innovative mindset, curious about AI and emerging technologies.

Skills

• Work allocation advice
• Resource management
• Change management
• Talent pool understanding
• Global resource mobility
• Relationship building
• Communication
• Interpersonal skills
• Negotiation
• Stakeholder influence
• Culture change influence
• Data analysis (utilization, work types)
• Problem-solving
• Adaptability
• Initiative
• Commercial focus
• Client focus
• Business driver understanding
• Presentation skills
• IT skills (resource management software)
• Innovative mindset
• AI and emerging technologies curiosity

Location

• London

Work Type

• Full time
• Permanent Contract

Experience Level

• Prior experience in Resource Management
• Experience within a large professional services or legal environment
• Experience working in the legal sector (highly desirable but not essential)

About the Company

• Herbert Smith Freehills Kramer is a world-leading global law firm.
• We help clients achieve their goals through exceptional client service and the pursuit of excellence.
• We invest in and care about our client relationships.
• We are a fully integrated transatlantic and transpacific firm with an extensive global footprint.
• We excel at tackling complexity and navigating change in demanding litigation, regulatory work, and complex transactions.
• We are recognized leaders in energy, infrastructure, and resources sectors.
• We support the growth of our people to help deliver on our ambition.

Equal Opportunity

• We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.
• This is essential to our success, including our ability to innovate and achieve sustained high performance.
• This is a key part of our Values—Human, Bold, and Outstanding.