Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Knight Frank is seeking a Business Support Coordinator to join their Property Asset Management (PAM) team at their Head Office in Baker Street. This role requires a highly organised and proactive individual to provide effective and efficient administrative support, ensuring the smooth operation of a busy department.

Responsibilities

• Provide administrative support to the Portfolio, Client Accounting and ESG teams within Property Asset Management (PAM).
• Coordinate internal and external meetings, conference calls and team events.
• Act as a professional ambassador for the team, building strong relationships with clients, colleagues and stakeholders.
• Support financial administration, including invoice coordination, WIP reconciliation, debtor reporting, referral tracking and expense claims.
• Attend team meetings, take minutes and track actions to completion.
• Manage diaries, meeting room bookings and scheduling requirements.
• Support business development activity, including coordinating meetings, preparing presentations, pitch documents and marketing materials.
• Prepare correspondence, reports, newsletters, occupier packs and other team documentation.
• Organise travel arrangements, conferences, away days and team events.
• Act as a key liaison for IT support and troubleshooting.
• Support customer due diligence (CDD), Know Your Customer (KYC) and conflict checking processes.
• Assist with the onboarding and induction of new starters, as well as leaver processes.
• Coordinate appraisal and performance review schedules where required.
• Collaborate with the wider business support network to share best practice and provide cover during peak periods.
• Support audit, compliance and risk management activities in partnership with the Best Practice team.
• Act as the team's Information Security Champion, promoting compliance with information security policies and procedures.
• Maintain accurate records, electronic filing systems and document management processes.
• Ensure management agreements and Duty of Care documentation are correctly completed and stored.
• Maintain contact information and records across Knight Frank systems.
• Provide support with property management systems, including instruction setup and inspection management.
• Act as Marketing Communications Coordinator (MCC) for the team.
• Coordinate the creation of marketing collateral, including event invitations, capability statements, CVs, track records and presentation materials.
• Support social media activity and internal communications.
• Assist with CRM management and business development initiatives.
• Coordinate pitch submissions, working closely with business development, marketing and creative teams.
• Organise and support events, including attendance where required.
• Contribute ideas and content for departmental initiatives and projects.

Requirements

• Minimum of 2 years' experience in an administrative, team assistant, operations or business support role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Proactive, professional and solution-focused approach.
• Experience supporting senior stakeholders within a fast-paced environment.
• High attention to detail and strong administrative accuracy.
• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Ability to build strong working relationships across teams and with external stakeholders.
• Highly organised and able to manage competing priorities with confidence.
• A collaborative team player who enjoys supporting others and adding value.
• Comfortable working independently while taking ownership of tasks and projects.
• Strong problem-solving skills and a proactive mindset.
• Professional, approachable and committed to delivering excellent service.

Skills

• Microsoft Office
• Outlook
• Word
• Excel
• PowerPoint
• Information Security
• Customer Due Diligence (CDD)
• Know Your Customer (KYC)
• CRM management
• Social media activity
• Internal communications

Location

• Baker Street, London

Work Type

• Full-time

Experience Level

• Minimum of 2 years' experience

Salary/Compensations

• Competitive salary

About the Company

• Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies, headquartered in London, UK.
• Knight Frank operates in over 50 Markets with a global network of 600+ Offices and 20,000+ People.
• The company acts as trusted partners in property, providing advice with integrity and care.
• Knight Frank is committed to an inclusive and diverse workplace where individuals are empowered and valued.
• The company's strategic pillars are People Potential, Client Centricity, and Creating our Future, together.