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About the Role

The Field Service Technician will perform routine service and maintenance for installed 3rd Eye products, including onboard computers, cameras, monitors, radar systems, and vehicle cabling. This role involves troubleshooting equipment, providing technical information, performing field service, and assisting customers with product-related issues. Responsibilities also include reporting on warranty and product quality, visiting customer sites in the waste and recycling industry, and potentially installing additional 3rd Eye products.

Responsibilities

Perform routine service and maintenance for installed 3rd Eye products.
Troubleshoot equipment in person and via telephone.
Provide general and technical information to customers.
Perform field service work and assist customers with problems.
Complete reports on warranty and quality of manufactured products.
Visit customer sites in the waste and recycling industry according to a provided schedule.
Install additional 3rd Eye products at customer sites as needed.
Maintain a professional image at all times.
Support local area sales representatives with clinics and events.
Prepare and test all equipment for product demonstrations.
Attend required training sessions, workshops, and seminars.
Collaborate with Engineering on research and development of new equipment.
Perform other assigned duties.
Attend trade shows and customer events as required.

Requirements

Associates Degree, Technical School, or equivalent work experience required.
Requires a High School diploma or GED.
Ability to understand general arithmetic.
Ability to write in an understandable manner.
Ability to understand verbal or written instructions.
Ability to read and understand instructions and lists.
Ability to operate personal computer, smartphone, and tablet based technologies.
Requires normal attention with periods of high concentration intermittently to operate near moving vehicles and machinery approximately 100% of time.
Requires walking/standing approximately 50%.
Requires repetitive lifting of equipment during installation approximately 20% of the time.
Involves repetitive overhead work approximately 20% of time.
Involves repetitive stooping, forward bending and crouching approximately 10% of time.
Requires use of hands, arms and feet for continuous movement in and out of vehicles.
Requires use of hands and arms to operate tools and equipment while working on vehicles.
Requires ability to follow verbal instructions and to hear for safety purposes.
Requires the ability to visually observe essential functions for satisfactory job performance and safety.
Color and depth perception required.
Exposure to field environments with dust, fumes, noise, and fluctuating temperatures due to lack of climate control.
Must be very self-motivating, proactive, and have a self-starter personality with a “can do” attitude looking to be a team player.
Must have the ability to work independently while following direction from remote management.
Responsible for the maintenance and upkeep of company provided service van including all associated tools and product inventory.
Effectively and professionally communicate with customers via phone and in person.
Quickly become a subject matter expert on all company product lines, kits, and accessories.
Must be detail oriented with a thorough approach to note taking and documentation.
Must have a driver’s license and be insurable and bondable.

Skills

Troubleshooting equipment
12 Volt automotive knowledge
Basic electronics testing
Use of voltmeter, power probe, and test lights
General knowledge of automotive equipment
Smartphone and Android tablet technologies
Basic computer skills

Location

Remote

Work Type

Full-time
Travel up to 75%

Experience Level

5 years plus combined experience in general automotive, commercial electronics, and waste recycle industry vehicle knowledge
Minimum of 2 years prior experience in 12 Volt automotive knowledge
Minimum of 2 years experience with general knowledge of automotive equipment

Education Level

Associates Degree
Technical School
Equivalent work experience
High School diploma or GED

Benefits

Paid vacation
401(k)
Medical
Dental
Vision

About the Company

Environmental Solutions Group stands at the forefront of sustainable innovation, dedicated to transforming the waste industry with eco-friendly equipment and technology solutions.
This Connected Collections® ecosystem integrates advanced technology across our brands, including Heil® refuse collection vehicles, Marathon® Equipment compaction and recycling equipment, 3rd Eye® technology solutions, Soft-Pak® waste hauler software, Curotto-Can® automated carry cans, Bayne® lifting products, and Parts Central® OEM parts.
Driven by a mission of “Improving Lives,” our best-in-class teams, innovative products, and advanced technology work tirelessly to leave a lasting legacy of excellence and environmental stewardship, ensuring a greener, healthier planet for generations to come.
Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction.
Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.
We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry.
Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide.
Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.
We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce.
Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members.
We are committed to being fair and impartial in our decisions.

Equal Opportunity

Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.
As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
You can request reasonable accommodations by contacting the recruiting department (person or department) at Globaltalentacquisitions@terex.com.