About the Role
Perform business diagnostics and develop business strategy for key accounts, leveraging in-depth knowledge of the organization’s services, products, and technology. Identify growth opportunities within assigned territory for network providers and connect them with enterprise solutions. Act as a liaison between cross-line of business sales teams to support growth goals.
Responsibilities
- Formulate and implement customized business solutions for practices through strategic consultation with customers.
- Connect business plan objectives with programs, initiatives, and offerings.
- Cultivate and develop strong business relationships with customers and cross-line of business partners.
- Introduce new technology into account base in support of business strategy and retail focus for customer.
- Identify areas of opportunity for both the account and lines of business.
- Monitor customer performance to ensure appropriate growth results.
- Develop and implement actionable sales plans focused on increasing revenue while also ensuring account sustainability and long-term viability.
- Promote and sell products and services to ensure attainment of sales goals within assigned territory.
- Present data insights and benchmarking, including Premier performance analytics, to provide customers with information and tools aimed at improving overall practice results.
- Maintain current working knowledge of new and existing products/services to ensure accurate product information and options are provided to the customer.
- Educate and assist customers with business decisions and practice management strategies.
- Maintain and demonstrate a firm understanding of all business practices within the account.
- Actively seek and maintain competitive industry knowledge.
- Present clear and consistent marketing messages to accounts.
- Share up-to-date marketing knowledge to build practice revenue.
- Manage various priorities in order to achieve results.
- Operate as an objective liaison between the company and customers to ensure service levels and expectations are met with appropriate and effective solutions.
Requirements
- Bachelor’s Degree in Business or related field, or equivalent experience.
- Eight years of direct outside sales, account management, business development, or client relationship experience, preferably in the optical industry.
- Advanced written and verbal communication, influencing, and problem-solving skills.
- Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict.
- Demonstrated ability to balance customer needs with corporate objectives.
- Demonstrated ability to build relationships with key decision-makers and industry leaders.
- Proven ability to navigate complex situations through organizational landscape and with multiple stakeholders.
- Ability to drive results through informal authority, serve as a consultant to key business partners, and represent users and customers in every thought and interaction.
- Strong attention to detail, organizational and customer service skills; excellent presentation skills.
- Demonstrated track record in meeting goals with major account responsibility.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Strong business aptitude and problem-solving skills.
- Strategic skills to support envisioning work, planning, and forecasting.
- Ability to travel at least 80% of the time.
- Clean DMV record.
- Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.
- For roles that are remote or hybrid, must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
Skills
- Business diagnostics
- Business strategy development
- Sales planning
- Account management
- Client relationship management
- Written communication
- Verbal communication
- Influencing skills
- Problem-solving
- Professionalism
- Leadership
- Customer service
- Presentation skills
- Business aptitude
- Strategic planning
- Forecasting
Location
- Remote
- Hybrid
Work Type
- Outside sales
- Remote
- Hybrid
Experience Level
- Eight years of direct outside sales, account management, business development, or client relationship experience
- Extensive experience and judgment
Education Level
- Bachelor’s Degree in Business or related field, or equivalent experience
Salary/Compensations
- $94,248.00 - $124,934.70
- Eligible bonuses and commissions
Benefits
- VSP Vision benefits
About the Company
- VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.
- We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
- As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.
- VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Equal Opportunity
- VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.
- We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
