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About the Role
Delaware North Parks and Resorts is hiring Housekeepers to ensure the cleanliness of The Westin Buffalo, maintaining high standards and enhancing the guest experience. This role offers fast-paced daily work and career growth opportunities.
Responsibilities
- Thoroughly clean and sanitize public areas, rooms, and restrooms.
- Empty wastebaskets and transport trash to disposal area.
- Replenish supplies.
- Conduct walk-around of assigned areas to ensure the facility meets housekeeping standards.
- Ensure all linen rooms and work areas are neat, clean, and organized.
- Interact with and assist guests on occasion while cleaning guest and meeting rooms.
- Report maintenance repair problems to supervisor.
- Ensure all lost and found items are turned in and logged daily.
Requirements
- Must be at least 18 years old.
- Previous housekeeping experience in a hotel setting highly preferred.
- Previous commercial cleaning or guest service experience preferred.
- Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures.
- Ability to work quickly under pressure and follow instructions.
- Ability to make simple addition and subtraction calculations.
- Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying.
- Use of hands to operate cleaning equipment and complete scrubbing/washing duties.
- Occasionally required to lift and/or move up to 50 pounds.
- Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces.
Skills
- Cleaning
- Sanitizing
- Guest service
- Maintenance reporting
- Lost and found logging
Location
- Buffalo, New York
Work Type
- Full-time
- Part-time
Experience Level
- Previous housekeeping experience in a hotel setting highly preferred
- Previous commercial cleaning or guest service experience preferred
Education Level
- No high school diploma or GED required
Benefits
- Health, dental, and vision insurance (for full-time, year-round)
- 401 (k) with company match (for full-time, year-round)
- Paid vacation days and holidays (for full-time, year-round)
- Paid parental bonding leave (for full-time, year-round)
- Tuition or professional certification reimbursement (for full-time, year-round)
- Weekly pay
- Free shift meal
- Free parking
- 30% discount at Jake's Cafe
- Discounted room rates for employees, friends, and family
- Generous Marriott discounts
- Training and development with opportunities for internal mobility and growth
About the Company
- Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York.
- The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café.
- Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019.
- Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide.