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About the Role

Find an innovative, patient-focused culture dedicated to improving patient health and quality of life. This role is essential in providing efficient, courteous, and accurate service within the Food Service Department.

Responsibilities

• Completes assigned functions within the department.
• Operates and maintains dietary food equipment.
• Provides efficient, courteous, and accurate service through constant interactions with customers, physicians, nursing, and visitors.
• Performs a variety of routine duties in the sanitation area of the Food Service Department.
• Performs a variety of customer, food, and sanitation related activities, troubleshooting as necessary.
• Develops and maintains excellent communication skills with patients, customers, and coworkers.
• Responds to patient and customer issues and concerns in a timely manner.
• Assesses customer needs and delivers products to meet those needs.
• Records food temperatures during meal hours and takes action when temperatures are not to standards.
• Maintains personal hygiene and proper uniform according to department standards.
• Completes all daily washing and sanitizing.
• Maintains a safe and clean work area.
• Ensures 100% compliance on all record keeping requirements.
• Performs all assigned daily and monthly cleaning.
• Completes weekly cleaning list.
• Performs appropriate role with regard to equipment maintenance and supplies.
• Respects and uses equipment appropriately.
• Trains new employees in correct work-flows.
• Cleans and stocks immediate work area before leaving at end of shift.
• Controls food and paper waste and uses resources efficiently.
• Maintains and checks floor par stocks on assigned floors and on call rooms.
• Ensures excellent customer service.
• Presents a professional and courteous manner when dealing with patients, physicians, visitors, and staff.
• Greets each patient and customer with a smile and a helpful demeanor.
• Resolves customer complaints in a polite manner, aiming for resolution that meets patient or customer expectations.
• Treats coworkers with respect and allows for different work styles and viewpoints.
• Plays an active role in Relationship Based Care and consistently participates in department Practice Council.

Requirements

• High School Diploma or equivalent, preferred
• Previous Food Service experience, preferred
• Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
• Occasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, visual acuity (color, depth, perception)
• Frequent typing/clerical/dexterity, seeing/monitor/computer use, talking.
• Constant walking
• Occasional bodily fluids/bloodborne exposure, burns, chemical hazards
• Occasional noise, wet and/or humid, mists, odors working conditions
• The job may require travel from time-to-time, but not on a regular basis

Skills

• Communication
• Building relationships
• Listening
• Computer skills
• Attention to detail

Education Level

• High School Diploma or equivalent, preferred

Salary/Compensations

• USD $16.12/Hr.
• USD $24.12/Hr.

Benefits

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!

About the Company

• Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind.
• Many of the benefits we offer are paid fully or in large part by Bassett.

Equal Opportunity

• We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.