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About the Role
This entry-level role provides shift-based coverage for executive residential security operations, including intelligence intake and reporting. Protective Services Operators monitor and assess threat signals in real time, flagging anomalies and escalating credible threats to the broader team before they become incidents.
Responsibilities
- Monitor access control, camera and alarm systems, and visitor logs in real time.
- Flag anomalies and route credible signals to the broader team.
- Triage and assess incoming threat signals.
- Escalate threats for rapid response and mitigations.
- Gain insight into protective security operations.
- Experience how shift operations, intelligence intake, and executive protection work together.
- Learn the fundamentals of modern intelligence operations.
- Build a strong foundation in monitoring, intelligence collection, documentation, and escalation procedures.
- Develop disciplined analytical skills.
- Innovate, collaborate, and help create a culture that sets the standard for the industry.
Requirements
- Foundation in security or public safety (0-2 years experience).
- Early experience in security operations, campus safety, law enforcement, military service, emergency communications, or a related field is valued.
- Recent graduates with relevant coursework or internship experience are encouraged to apply.
- Genuine interest in developing a long-term career in protective intelligence, executive protection, corporate security, or intelligence operations.
- Attention to detail and pride in producing accurate documentation.
- Clear communication under pressure, able to communicate calmly and concisely.
- Able to produce accurate shift reports, intelligence summaries, and incident documentation in fast-paced environments.
- Comfortable learning new technologies, security systems, and analytical methodologies.
- Physical fitness required due to the operating environment.
- Willingness to create professional documents and reports.
- Integrity and discretion to handle sensitive information with professionalism, sound judgment, and confidentiality.
- Exposure to shift-based environments such as a security operations center, dispatch center, campus security, emergency communications, or guard-force operations is helpful but not required.
- Interest in monitoring emerging risks, conducting basic open-source and social media research, and connecting information to support informed security decisions.
- Bachelor's degree or equivalent practical experience.
- Flexibility to work rotating shifts, including some evenings, weekends, and holidays.
Skills
- Intelligence intake
- Threat monitoring
- Executive protection
- Residential security
- Secure transportation
- Risk management
- Intelligence collection
- Documentation
- Escalation procedures
- Analytical skills
- Monitoring
- Reporting
- Access control systems
- Camera systems
- Alarm systems
- Visitor logs
- Open-source research
- Social media research
- Communication under pressure
- Professional document creation
Location
- United States
- Illinois
- Colorado
- Remote
Work Type
- Shift-based
- Rotating shifts
- Full-time
Experience Level
- Entry-level
- 0-2 years experience
Education Level
- Bachelor's degree or equivalent practical experience
Salary/Compensations
- $74,800—$110,000 USD
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- 80 hours of paid sick time per year for salaried roles
- Vacation accrual for hourly roles
- Paid sick time accrual for hourly roles
- Premium healthcare
- Wellness expense reimbursement
About the Company
- DoorDash's mission is to empower local economies.
- DoorDash is a technology and logistics company.
- DoorDash is growing rapidly and changing constantly.
- DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being.
Equal Opportunity
- We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
- We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
- We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
- No employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
- We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
- We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation.
- If you need any accommodations, please inform your recruiting contact upon initial connection.