About the Role
At Juno Veterinary, we are dedicated to ensuring every pet and team member thrives, aiming to set a new standard of care in the veterinary industry. As a founder-led business, we seek individuals passionate about building, contributing to growth, and shaping the future of veterinary medicine.
Responsibilities
- Supervise treatment and ensure clinical excellence as a clinic captain.
- Uphold and practice the Juno Standard of Care with compassion and collaboration.
- Mentor associate DVMs in clinical excellence, collaboration, and partnership.
- Partner with the Practice Manager to support clinic success through medicine, member experience, and operations.
- Manage medical safety reports and medical quality.
- Shadow appointments and review medical records for mentorship.
- Conduct regular 1:1s with DVMs for coaching on medicine, surgery, dentistry, member experience, and team communication.
- Support medical operational efficiency, member experience, and team development with the Practice Manager.
- Participate in regular meetings with DVMs, PM, leads, NMD, and other LDVMs.
- Conduct annual DVM reviews and development planning.
- Utilize DVM status to the highest level in medicine, surgery, dentistry, and leadership.
- Manage patient care including appointments, procedures, lab work interpretation, and follow-ups.
- Ensure timely completion of charting and tasks.
- Forge connections with members through positive client experiences, conflict resolution, and efficiency.
- Actively participate in team meetings to improve medical quality.
- Coach and support inexperienced doctors and support team members.
- Develop positive relationships with the team.
- Communicate clearly with the support team and leadership.
- Align with and promote Juno initiatives.
- Understand basic business needs, metrics, and benchmarks.
- Expand service offerings through continuing education and training.
- Be available for flexible scheduling, including evenings and weekends.
Requirements
- Minimum of 5 years of experience in clinic, with a love for wellness, medicine, surgery, and dentistry.
- Competence in diagnosing and treating various diseases.
- Ability to triage and stabilize urgent/emergent cases.
- Competence in feline and canine spay/neuter, including mature and large breeds, cryptorchid neuter, umbilical hernia repair, mass removals, cystotomy, laceration repair, eyelid surgery, enucleation, and gastropexy.
- Competence in dental charting, reading XRs, gingival flaps, burring and sectioning, extractions, and closing extraction sites.
- Strong interest in leadership; previous leadership experience is a plus.
- Ability to see and understand the perspective of all stakeholders: pets, members, team, and organization.
- Ability to partner with PM and Juno to develop and execute initiatives.
- Demonstrates excellent time management skills.
- Ability to self-start and motivate support staff during slower periods.
- Displays problem-solving capabilities.
- Possesses self-knowledge of strengths and weaknesses.
- Ability to hear and act on feedback.
- Motivated to grow personally and professionally.
- Ability to adapt to changes and improve processes.
- Willingness to help out with non-doctor tasks when needed.
- Works collaboratively with other veterinarians to ensure medical alignment and seek help with challenging cases.
Skills
- Drives Juno vision and purpose within the clinic.
- Builds effective teams.
- Sets expectations and leads by example.
- Holds teams accountable.
- Able to address conflict.
- Develops individuals via coaching.
- Basic understanding of veterinary business metrics.
- Clear and compassionate communication with team and members.
- Medical, surgical, and dental skills.
- Problem-solving capabilities.
- Self-knowledge of strengths and weaknesses.
- Adaptability to change.
- Collaborative work ethic.
- Comfort with POCUS and abdominal ultrasound is a plus.
Location
- Toronto, Leslieville clinic
Work Type
- Full-time
- Onsite
Experience Level
- Minimum 5 years of experience
- Leadership experience a plus
Education Level
- Doctor of Veterinary Medicine (DVM)
Salary/Compensations
- $165,000 to $200,000 per year
- Bonus component applicable
About the Company
- Juno Veterinary is a founder-led business on a mission to ensure every pet and team member has the support they need to thrive.
- Our vision is to establish a stellar standard of care for the veterinary industry, the Juno Standard of Care.
- We are growing, evolving, and supporting the future of veterinary medicine.
- We value feedback and two-way communication as core values.
- We utilize AI in our interview screening process for note-taking and summaries, with final hiring decisions made by humans.
Equal Opportunity
- Juno Veterinary is committed to providing equal employment opportunity for all candidates and employees.
- Our goal is to be inclusive, diverse, and representative of the communities where we work.
- We strive to create an environment where every person can enjoy a positive and successful career.
- This commitment applies regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
- Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment.
- We welcome feedback on how to make our recruiting process more equitable or accessible.
