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About the Role

The Individual Giving Manager is a vital frontline fundraising role responsible for managing a donor portfolio of individuals giving at the $1,000 - $9,999 level. This role focuses on identifying and moving donors from the annual fund to the mid-level pipeline, with an emphasis on retaining, reactivating, and upgrading these donors.

Responsibilities

• Cultivate and deepen relationships with approximately 200 mid-level donors ($1,000-$9,999) through strategic engagement and personal stewardship.
• Support pipeline growth through prospect identification, donor movement tracking, and strategic initiatives.
• Serve as a primary frontline fundraiser, articulating the organization's mission, programs, and funding priorities to donors, prospects, and stakeholders.
• Complete regular meaningful donor connections via phone calls, emails, virtual meetings, in-person visits, and site tours.
• Enhance engagement with current, monthly, new, lapsed, and prospective donors by crafting persuasive solicitation letters and appeal communications.
• Implement a comprehensive engagement and stewardship strategy for mid-level donors to maximize long-term philanthropic support.
• Identify mid-level donors ready for advancement to major gift levels in collaboration with leadership.
• Partner with the Development Database Administrator to research current and prospective donors for pipeline management.
• Ensure accuracy and integrity of donor records by entering fundraising activities and contact reports.
• Partner with the Programs team to develop meaningful donor engagement opportunities, including site visits and impact stories.
• Perform other responsibilities as assigned.

Requirements

• Minimum of three (3) years of professional experience in nonprofit development, individual giving, frontline fundraising, or donor relations.
• Demonstrated success in frontline fundraising and relationship-based philanthropy.
• Commitment to helping communities in need and NYCP’s work and mission.
• Accomplished interpersonal skills with diplomacy and poise to interact with board members, volunteers, and major donors.
• Excellent interpersonal skills and a high degree of emotional intelligence.
• Effective team player with a collaborative approach.
• Experience with Raiser’s Edge NXT preferred.

Skills

• Frontline fundraising
• Relationship-based philanthropy
• Donor cultivation
• Donor stewardship
• Prospect identification
• Pipeline management
• Donor relations
• Interpersonal skills
• Emotional intelligence
• Teamwork
• Collaboration

Location

• New York, NY

Work Type

• Full-time
• Hybrid

Experience Level

• 3+ years professional experience
• Experience managing mid-level donor portfolios preferred

Education Level

• Bachelor’s Degree preferred

Salary/Compensations

• $80,000 - $90,000/year

Benefits

• Paid Holidays
• Paid Time Off (Vacation, Personal, Sick)
• Medical Insurance
• Medical Expense Reimbursement Plan
• Dental Insurance
• Vision Insurance
• Limited Purpose FSA
• Dependent Care FSA
• 403(b) Retirement Account
• Employer-Paid Life Insurance
• Employer-Paid Long-Term Disability
• Voluntary Life Insurance
• Voluntary Pet Insurance
• Pre-tax Transit Benefits

About the Company

• New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services.
• We are a dynamic, mission-driven organization experiencing rapid growth and expansion.
• NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach.
• Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests.
• Through an array of programs that we offer, we look to establish long-term stability for those we serve.

Equal Opportunity

• New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.