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About the Role

Beloform Craft is seeking a Service Account Assistant to support the coordination and day-to-day management of client accounts. This role involves working closely with clients and internal team members to ensure efficient request handling, accurate account information, and consistent service standards. It is ideal for an organized, approachable, detail-oriented individual comfortable balancing multiple priorities.

Responsibilities

Assist with the daily coordination and support of assigned client accounts.
Communicate with clients regarding service requests, updates, and general account inquiries.
Maintain accurate and organized account information and documentation.
Coordinate with internal departments to ensure client needs are addressed efficiently.
Follow up on pending requests, account updates, and service-related matters.
Identify client needs and communicate relevant information to the appropriate team members.
Support account representatives with administrative and operational tasks.
Maintain a professional and positive client experience throughout every interaction.
Assist with preparing reports, account summaries, and internal documentation.
Contribute to improving service processes and overall account satisfaction.

Requirements

Strong verbal and written communication skills.
Excellent organization and attention to detail.
Professional and customer-focused approach.
Ability to manage multiple tasks and priorities effectively.
Strong problem-solving and decision-making abilities.
Comfortable working independently and as part of a team.
Ability to learn new systems, procedures, and account processes quickly.
Reliable, adaptable, and motivated to develop professionally.

Salary/Compensations

$40,000 – $45,000 per year

Benefits

Professional growth and advancement opportunities
Supportive and collaborative work environment
Ongoing opportunities to develop valuable business and client-service skills
Exposure to account management and customer relationship operations
Opportunity to take on greater responsibilities as the company grows

About the Company

Beloform Craft is a growing organization committed to quality, reliability, and creating well-maintained environments where our teams can perform at their best.
We believe strong operations begin with attention to detail, practical solutions, and people who take pride in the work they do.