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About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality. Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Responsibilities

Source, evaluate, and select suppliers for promotional products and branded merchandise.
Build out our vendor network as the business scales.
Build a vendor vetting process that aligns with business values.
Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
Ensure all items available to purchase are accurately priced, stocked, and meet the quality standards of our clients.
Maintain strong, long-term relationships with key suppliers and oversee quality control.
Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
Place orders with partner vendors & track production schedules.
Oversee large or complex orders requiring multiple vendors or custom product development.
Track individual performance to ensure quarterly targets set by the leadership team are achieved.
Collaborate with warehouse and logistics partners to streamline global fulfillment.
Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
Provide guidance and support to production specialists.
Lead continuous improvement initiatives in procurement & order management processes.
Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.

Requirements

Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
Strong understanding of design principles and ability to communicate them clearly
Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
Experience using CRM platforms such as Salesforce, Hubspot, or similar
Highly organised and able to prioritise multiple workstreams across internal and external stakeholders
Strong attention to detail and accuracy across orders, pricing, and fulfilment
Able to manage workload effectively in a fast paced, high pressure environment
Strong business acumen with a cost-conscious mindset
Strong communication skills with a collaborative, team oriented approach

Skills

Promotional merchandise sourcing
Branded product sourcing
Supplier relationship management
Pricing negotiation
Vendor management
Cost savings
Quality control
Product catalog creation
Lookbook creation
Procurement
Order management
Global fulfillment
Process improvement
SOP development
Design principles communication
Promotional product software
CRM platforms
Workload prioritization
Attention to detail
Time management
Business acumen
Cost-consciousness
Communication
Collaboration
Teamwork

Location

Remote (UK-based)

Work Type

Remote
Full-time

Benefits

Competitive salary with generous stock options
Pension with employer contributions (NEST)
Affordable Private Medical Insurance, including mental health support and fast access to care
Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
A genuinely collaborative culture with innovative, fun, and ambitious people

About the Company

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

Equal Opportunity

Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.