About the Role
We are seeking an experienced market research Project Manager for a contract role. You will manage project operations from start to finish, handling quantitative and qualitative methodologies for diverse clients.
Responsibilities
- Manage end-to-end project operations, including feasibility, timelines, and invoicing.
- Coordinate with the in-house programming team on survey scripting and testing.
- Monitor fieldwork daily, tracking key metrics and addressing deviations.
- Direct qualitative logistics, including moderation, translation, and transcription.
- Manage sample providers, recruiters, and translation partners, ensuring quality and adherence to bid metrics.
- Price projects and contribute to client proposals with vendor input.
- Track budgets and costs, monitoring project profitability.
- Collaborate with accounting on billing, AR/AP, and invoicing.
- Serve as the operational liaison between research/strategy teams and execution teams.
- Provide clear, proactive fieldwork updates and flag risks.
- Apply quality controls throughout the project lifecycle and coordinate on deliverables.
Requirements
- 5+ years in market research project management or research operations.
- Hands-on experience fielding market research studies.
- Experience managing sample providers, reading fieldwork reports, and adjusting quotas.
- Working knowledge of qualitative fieldwork logistics.
- Comfort with survey platforms and fieldwork portals (e.g., Decipher/Forsta).
- Familiarity with data or dashboard tools (e.g., Displayr) is a plus.
- Solid grasp of project pricing, budgets, and margin.
- Multi-market or multi-language fieldwork experience is a plus.
- Highly organized under pressure, with strong judgment and autonomy.
- Excellent written and verbal communication skills in English.
- Must be authorized to work in the country where they are based.
Skills
- Market research project management
- Research operations
- Quantitative methodologies
- Qualitative methodologies
- Survey scripting
- Fieldwork monitoring
- Qualitative logistics management
- Vendor management
- Budget tracking
- Client communication
- Quality control
Location
- NY/DC
Work Type
- Contractor
- Hybrid
- Onsite (minimum three days per week in office)
Experience Level
- 5+ years
Education Level
- Bachelor's degree
