Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Responsible for smooth cargo operations at the UK&I Region through close coordination, supervision, and negotiation with GHAs, local service providers, and staff. Continuously monitor and develop adherence to regulations, ensuring strict compliance with IATA regulations for effective inbound and outbound cargo movement while reducing operational costs and improving customer satisfaction.

Responsibilities

• Make recommendations and suggestions to enhance services offered whilst reducing operational costs incurred in the region.
• Be part of the airline operating committee to address infrastructure issues.
• Implement, establish, and monitor standard operating procedures (SOP) with the GHAs in the region to ensure smooth cargo operations with consistently high levels of quality.
• Streamline policies with GHA staff to ensure adherence to procedures in the absence of cargo staff at the respective station.
• Manage KPI and Service Level Agreements with service providers and/or GHAs in local markets to ensure operational performance meets required service levels.
• Collaborate with Station and Regional Head to manage the station/region’s ground handling activities, ensuring cost-effectiveness, efficiency, and safety.
• Ensure discrepancies and non-conformances are minimized to reduce claims and penalties, increasing customer satisfaction and reducing carrier liability.
• Ensure management of Safety, Security, and Operational compliance matters in the local markets.
• Establish strong contacts with authorities and regulatory bodies.
• Liaise with local Government/Customs Authorities to obtain permissions and comply with regulatory issues related to Cargo operations.
• Maintain aircraft on-time performance and ensure no delays occur due to ground operations.
• Ensure constant evaluation of best industry practices, detecting those that can add value to the operation.
• Support RFP (request of proposal) with HQ, Contracts and Procurement for existing or new operations.
• Ensure smooth working relations between local Cargo Staff and Airport Services Manager.
• Achieve efficiency through ensuring well-maintained and clear station agreements and Local Operating Procedures are in place to safeguard a smooth operation.

Requirements

• High school qualification/ Vocational Qualification/ Diploma or Equivalent with minimum 5 years of job-related experience.
• Strong experience in Airfreight Sales Management.
• Ability to build relationships and influence.
• Commercial acumen and ability to identify market and industry trends.
• Must have the legal rights to live and work in the UK.

Location

• London Heathrow

Work Type

• Full-time

Experience Level

• Minimum 5 years of job-related experience

Education Level

• High school qualification/ Vocational Qualification/ Diploma or Equivalent

About the Company

• Be part of an extraordinary story.
• Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible.