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About the Role
Serve as a key operational partner to project teams, supporting day-to-day operations, coordinating project activities, managing office services, and enhancing the employee and client experience. This role is ideal for an experienced professional who thrives in a fast-paced environment and enjoys building relationships.
Responsibilities
- Provide an exceptional first impression by welcoming visitors, clients, and candidates.
- Coordinate administrative support across multiple projects, including documentation management, reporting, scheduling, invoicing assistance, and deliverable tracking.
- Manage workplace and office operations, ensuring efficient coordination of facilities, meeting spaces, suppliers, and office resources.
- Support project managers and business leaders through the preparation of reports, presentations, correspondence, and project documentation.
- Facilitate onboarding activities and candidate visits in collaboration with Talent Acquisition and business leaders.
- Monitor administrative and project-related activities to ensure deadlines, reporting requirements, and business processes are completed accurately and efficiently.
- Build collaborative relationships across teams while providing proactive support.
- Identify and implement opportunities to improve administrative processes, workplace experience, and operational effectiveness.
Requirements
- 7+ years of experience in project administration, office management, executive support, operational coordination, or a similar professional environment.
- Demonstrated experience managing workplace operations, reception services, facilities coordination, or front-of-house responsibilities.
- Strong knowledge of project administration practices, including documentation control, reporting, scheduling, invoicing support, and stakeholder coordination.
- Exceptional client service and interpersonal skills with the ability to interact confidently and professionally with employees, executives, clients, vendors, and candidates.
- Proven ability to manage competing priorities while maintaining exceptional organization, accuracy, and attention to detail.
- Advanced proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
- Strong professional judgment and discretion when handling confidential business and employee information.
- Experience within engineering consulting, architecture, construction, professional services, or project-based organizations is considered an asset.
- Comply with Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.
Skills
- Project administration
- Office management
- Executive support
- Operational coordination
- Workplace operations management
- Reception services
- Facilities coordination
- Front-of-house responsibilities
- Documentation control
- Reporting
- Scheduling
- Invoicing support
- Stakeholder coordination
- Client service
- Interpersonal skills
- Organization
- Accuracy
- Attention to detail
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- Professional judgment
- Discretion
- Handling confidential information
Location
- Canada
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- AB, BC, NT, NU, SK & YT: $60,100 – $79,600
- MB & ON: $54,800 – $75,400
- NB, NL, NS, PE & QC: $54,200 – $72,000
Benefits
- Flexible work
- Real balance
About the Company
- WSP is a global professional services firm that shapes communities to advance humanity.
- We are the home of ambitious, passionate, and innovative world shapers with an unmatched breadth and depth of engineering, advisory and science-based expertise.
- We partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals.
- We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.
- We are a Top 100 Employer in Canada for 2026.
Equal Opportunity
- WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- WSP is committed to the principles of employment equity.