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About the Role
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in the efficient running of the Store. You will lead by example, modeling behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets. You will also carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis. This is a perfect role for an ambitious self-starter with previous retail experience looking for their first supervisory experience, offering the first step towards a long-term career with a leader in prestige beauty.
Responsibilities
- Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
- Lead by example, modeling behaviors that the sales team needs to demonstrate in order to provide inspirational, authentic and personalized customer service.
- Achieve all sales and customer service targets.
- Carry out essential start and end of day cash reconciliation.
- Have responsibility for opening and closing the store on a rota basis.
Requirements
- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Skills
- Coaching
- Mentoring
- Retail operations
- Cash reconciliation
- Opening and closing the store
- Retail point-of-sale software
Location
- Onsite
Work Type
- Full-time
Experience Level
- Supervisory experience
- Previous retail experience
Salary/Compensations
- $19.25 to $22.00 per hour
Benefits
- Health insurance coverage
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Education-related programs
- Paid holidays and vacation time
- Competitive incentive compensation programs
- Commission/Bonus Plan
About the Company
- The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
- It is a steward of luxury and prestige brands globally.
- The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
- With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Equal Opportunity
- We are an equal-opportunity employer.
- Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
- Accommodations for job applicants with disabilities are available on request.
- Artificial Intelligence is used to compare and screen an applicant’s resume as against the posted job description.