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About the Role

The Manager, Retail Marketing & Operations plays a critical role in executing seamless, high-impact in-store marketing programs that bring the Joe Fresh brand to life across retail locations. This role combines hands-on retail marketing execution with cross-functional collaboration across the grocery enterprise to deliver consistent, effective, and engaging store experiences.

Responsibilities

• Act as an advocate for the in-store experience, ensuring marketing initiatives enhance the customer journey and align with brand standards.
• Execute seasonal, promotional, and clearance marketing programs across retail locations with excellence in quality, timing, and delivery.
• Partner cross-functionally with Visual, Operations, Category, and Grocery teams to ensure priorities are effectively translated into the store environment.
• Support the execution of in-store activations and events that drive engagement, awareness, and conversion, including standalone store environments.
• Maintain in-store marketing best practices, including signage standards and execution guidelines.
• Serve as a liaison between Joe Fresh Marketing and grocery enterprise teams to ensure strong integration and flawless program delivery.
• Collaborate cross-functionally to align business, category, and marketing objectives, supporting the translation of enterprise programs into the store environment.
• Support process improvements that strengthen cross-functional collaboration and drive operational efficiency.
• Lead day-to-day planning and execution of the Brands Program with key external partners.
• Manage creative briefs, asset coordination, and in-store delivery to ensure on-brand execution.
• Track and report on brand campaign performance, providing insights and recommendations for continuous improvement.
• Support the Senior Manager in coordinating vendor marketing initiatives, ensuring creative assets, signage, and in-store materials are delivered accurately and on time.
• Partner with production vendors and internal teams to ensure flawless execution of marketing materials in-store.
• Oversee day-to-day marketing operations workflows and asset tracking.
• Support production processes to ensure materials are delivered on time and within budget.
• Maintain documentation and feedback loops to drive continuous improvement.
• Manage and mentor a Specialist, Retail & Marketing Operations, providing guidance, prioritization, and development support.
• Foster a collaborative, high-performance culture focused on excellence in execution and continuous improvement.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• 4–6 years of experience in retail marketing, in-store marketing, or brand partnerships.
• Strong understanding of retail marketing execution and customer engagement in physical environments.
• Excellent project management and organizational skills with the ability to manage multiple priorities.
• Experience working cross-functionally with merchandising, operations, and creative teams.
• Exceptional attention to detail and follow-through.
• Strong communication and relationship management skills, both internally and externally.

Skills

• Retail signage production
• Print processes
• In-store activations
• Cross-functional collaboration
• Enterprise integration
• Creative problem-solving
• Operational efficiency
• Brand or partnership program management
• Analytical skills
• Tracking marketing performance
• Measuring marketing performance
• Optimizing marketing performance

Location

• ON

Work Type

• Retail

Experience Level

• 4-6 years

Education Level

• Bachelor's degree

Salary/Compensations

• $68,000.00 - $93,500.00 per year

About the Company

• Founded in 2006, Joe Fresh is a leading source for modern style and accessible design, offering comprehensive lifestyle collections for men, women and children.
• Joe Fresh delivers quality and compelling value in categories spanning in apparel, accessories, and footwear.
• Joe Fresh collections are polished and sophisticated, with a focus on essential designs that appeal to a broad range of style-savvy consumers.
• With more than 350 Joe Fresh departments from coast to coast, the Joe fresh network is more than a great place to shop, it’s a great place to work.
• We’re committed to building our talented team who champion collaboration, kindness, and inclusivity.
• We are looking for innovative, hardworking, and collaborative team members for our Joe Fresh team.
• Join our team in our goal of helping Canadians Live Life Well®.
• In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what customers and stakeholders expect of us.

Equal Opportunity

• Joe Fresh recognizes Canada's diversity as a source of national pride and strength.
• We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.
• Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.