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About the Role

The Operations Field Engineer will play a key role in standardizing operational engineering practices and providing expert, high-level support across the organization's operational footprint, reporting to the SVP, Operations, Construction & Engineering.

Responsibilities

• Conduct comprehensive technical reviews and approvals of all high-risk and complex Methods of Procedure (MOPs) and standard operating procedures (SOPs).
• Develop, document, and champion global operational engineering standards, topologies, and configurations.
• Evaluate, select, and deploy engineering tools and technologies.
• Analyze system performance, forecast future growth, and mitigate risks.
• Provide expert, Tier 3 or Tier 4 technical assistance during major outages or complex operational incidents.
• Participate in post-incident reviews to identify systemic engineering failures.
• Serve as the primary technical subject matter expert (SME) during high-stakes customer audits, compliance reviews, and technical diligence meetings.
• Maintain and prepare centralized technical documentation, diagrams, and evidence of operational controls.
• Act as a centralized consultant to regional field operations teams for complex deployments, upgrades, and troubleshooting challenges.
• Develop and deliver advanced technical training sessions and workshops to operations personnel.

Requirements

• 5–10+ years in critical infrastructure, data center operations, or large-scale network engineering.
• Proven track record of managing Tier 3/4 escalations and writing complex technical documentation for a global audience.
• Experience in data centers is an asset.
• All offers of employment are subject to satisfactory background checks.

Skills

• Strong communication skills (written and verbal).
• Strong planning, organizational, time management skills.
• Highly organized, detail-oriented, and process-driven.
• Mastery of UPS systems, PDU distribution, Generators, and HVAC/Chiller plant architectures.
• Proficiency in tracking and forecasting kW power density, cooling loads, and rack utilization.
• Expert knowledge of Building Management Systems and electrical monitoring telemetry.
• Advanced Root Cause Analysis (RCA) for systemic mechanical or electrical failures.
• Deep understanding of data center compliance (e.g., ISO 27001, SOC2, Uptime Institute standards).

Location

• Montreal
• Toronto
• Vancouver
• Calgary

Work Type

• Regular business hours, Monday to Friday
• Available 24 hours a day, 7 days a week to respond to critical incidents

Experience Level

• 5–10+ years

Education Level

• Bachelor’s degree in construction management, Electrical Engineering, Mechanical Engineering, or a related field considered an asset

About the Company

• eStruxture Data Centers is an award-winning company and the largest Canadian-owned data center provider.
• Our solutions are designed to give customers more: more locations, more capacity, more connections that enable them to run modern, demanding enterprise applications, and offer their business the control to rapidly scale in response to unpredictable changes in business processes.
• eStruxture provides access to an ecosystem to almost 850 customers that trust and depend on our infrastructure and customer support, including carriers, cloud providers, media content, financial services, and enterprise customers.
• eStruxture offers colocation, bandwidth, security and support services to customers across Canada in its 16 carrier and cloud-neutral facilities.
• As an award-winning industry leader, our data centers help our customers improve network connectivity, redundancy, and uptime, scale up or down, increase cost savings, and provide a high level of physical security.