Director, Artificial Intelligence Policy and Risk Governance at Charles Schwab Inc. | Austin, TX, US | Rezi

Director, Artificial Intelligence Policy and Risk Governance at Charles Schwab Inc.

Director, Artificial Intelligence Policy and Risk Governance

Charles Schwab Inc. · Austin, TX, US

3 days ago

Director, Artificial Intelligence Policy and Risk Governance

Charles Schwab Inc. · Austin, TX, US

3 days ago
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About the Role

The AI Risk Oversight team establishes and maintains Schwab’s AI risk management program to ensure the safe and responsible onboarding, use, monitoring, and governance of AI solutions, meeting internal policies, regulatory expectations, and industry practices. This role offers an opportunity to drive the AI risk management program by coordinating across various stakeholders.

Responsibilities

  • Drive the AI risk management program roadmap, workplans, stakeholder engagement, and execution discipline.
  • Maintain and update AI risk management policy, standards, procedures, guidance, program documentation, change management plans, and adherence expectations.
  • Coordinate across AI owners, AI reviewers, Enterprise Risk Management, Technology, Cybersecurity, Compliance, Data, Operational Risk, and business risk partners.
  • Assess regulatory guidance, audit findings, industry practices, emerging AI risks, and internal risk framework requirements to identify program enhancements.
  • Prepare audit- and regulator-ready evidence, narratives, responses, and program documentation.
  • Lead AI risk program self-assessments, gap analyses, issue identification, remediation planning, and enhancement tracking.
  • Design and roll out training, communications, stakeholder materials, and awareness campaigns.
  • Establish and maintain adherence monitoring routines for AI risk standards and procedures, including escalation of exceptions, violations, observations, issues, and remediation status.
  • Lead the AI Risk Working Group, report to the Model Governance Subcommittee, and deliver senior management updates.
  • Partner with reporting, dashboard, metrics, inventory, and collective review leads to ensure program governance activities connect to operating data.

Requirements

  • Bachelor’s degree.
  • Knowledge of artificial intelligence techniques and approaches including development, implementation, monitoring, governance, and risk management of AI.
  • Experience managing risk, compliance, governance, audit, regulatory, or enterprise program management activities in a complex organization.
  • Strong understanding of risk management frameworks, controls, policy governance, issue management, and program oversight practices.
  • Ability to translate regulatory guidance, audit feedback, industry practices, and internal risk requirements into practical standards, procedures, training, and monitoring activities.
  • Strong written communication skills, including the ability to create concise, defensible documentation for senior leaders, auditors, regulators, and cross-functional stakeholders.
  • Ability to influence and coordinate stakeholders across business, risk, technology, cybersecurity, compliance, data, and operations teams without direct authority.
  • High attention to detail, strong ownership, and ability to manage multiple priorities, deliverables, dependencies, and deadlines.
  • Experience leading cross-functional initiatives that require stakeholder alignment, issue resolution, clear communication, and disciplined follow-through.

Skills

  • Artificial intelligence techniques and approaches
  • AI development, implementation, monitoring, governance, and risk management
  • Risk management
  • Compliance
  • Governance
  • Audit
  • Regulatory program management
  • Enterprise program management
  • Risk management frameworks
  • Controls
  • Policy governance
  • Issue management
  • Program oversight
  • Written communication
  • Stakeholder influence and coordination
  • Attention to detail
  • Ownership
  • Priority management
  • Cross-functional initiative leadership

Location

  • Listed areas

Work Type

  • Hybrid work model (4 days in-office, 1 day working from home)
  • Full-time

Experience Level

  • Experience managing risk, compliance, governance, audit, regulatory, or enterprise program management activities in a complex organization
  • Experience leading cross-functional initiatives

Education Level

  • Bachelor’s degree
  • Master’s degree, risk management certification, project/program management certification, audit certification, or related credentials (preferred)

About the Company

  • At Schwab, you’re empowered to make an impact. Innovative thought meets creative problem solving, helping to challenge the status quo and transform the finance industry together.

Equal Opportunity

  • Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.