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About the Role

Under general supervision, this position fulfills customer orders accurately and in a timely manner to ensure customer satisfaction. The primary contribution is processing orders for customers and selling Motion Industries’ assets. This position works more than 50% of the time at the customer location.

Responsibilities

• Orders items to ensure appropriate inventory levels are maintained for Consignment customers.
• Sources products from branch inventory, Distribution Center inventory, or supplier inventory.
• Ensures identification and sale of Motion Industries’ assets.
• Influences Motion Industries’ Gross Profit through negotiating the sale price and purchase price.
• Proactively generates sales by actively promoting Motion Industries’ products to existing customers.
• Expedites backorders.
• Adjusts non-contract customer pricing to meet customer demands based on competition, while maximizing profit.
• Minimizes Branch freight cost by determining the most cost-effective method to fulfill customer orders.
• Routinely interacts with customers to obtain and fulfill orders correctly.
• Interacts with suppliers as necessary to obtain pricing for items.
• Partners with Account Representatives to ensure customer satisfaction.
• Assists customer by troubleshooting via telephone or email and identifying correct parts.
• Attends training sessions regularly to continue professional growth and development.
• Performs other duties as assigned.
• Responds to customer inquiries, provides quotes, and takes customer orders via telephone, fax, email, electronic methods, or walk-in.

Requirements

• Requires a high school diploma or GED.
• Requires good driving record.

Skills

• Customer service skills
• Communication skills
• Ability to multi-task
• Time management skills
• Moderate computer skills
• Information processing
• Communicating internally and externally via email
• Using business systems
• Searching capabilities to find products on the internet
• Reliability
• Organization
• Attention to detail

Location

• Customer location (more than 50% of the time)

Work Type

• Full-time

Education Level

• High school diploma or GED

Salary/Compensations

• $18.00 - $22.63 (hourly)

Benefits

• Healthcare coverage
• 401(k)
• Tuition reimbursement
• Vacation pay
• Sick pay
• Holiday pay

About the Company

• Motion Industries offers an excellent benefits package.

Equal Opportunity

• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.