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About the Role

The Canada Inside Sales Manager oversees a professional sales team, developing and implementing strategies to achieve sales goals. This role involves managing team performance through recruitment, training, and motivation, while profiling new business opportunities and maintaining strong customer relationships.

Responsibilities

• Manage and oversee a professional sales team within a designated territory or focus accounts.
• Develop and implement sales strategies to achieve sales goals and quotas.
• Lead, motivate, coach, and manage team performance, including recruitment, training, and development.
• Profile, qualify, and prospect new business opportunities to drive account growth.
• Develop and deliver effective sales presentations and customer engagement strategies.
• Establish and maintain strong relationships with partners and key customers.
• Coordinate activities and provide support and training to ensure team success in executing KPIs.
• Oversee and ensure accurate pipeline management and exponential territory growth.
• Act as a point of contact for customer escalations and resolve non-routine complaints.
• Collaborate with Marketing to create brand awareness and drive sales initiatives.

Requirements

• Ability to understand customer needs, provide tailored solutions, and build strong, long-term customer relationships through a consultative approach.
• Ability to successfully finalize business transactions, ensuring both the satisfaction of the customer and the profitability of the organization.
• Ability to prioritize and focus on the needs and experiences of customers, ensuring that products and services meet or exceed their expectations.
• Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels.
• Ability to effectively manage and evaluate the performance of oneself, individuals, and teams to achieve organizational goals.
• Ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently.
• Possess a working understanding of programs and solutions offered by industry-leading Original Equipment Manufacturers (OEMs).
• Completed Bachelor’s Degree or relevant work experience required
• 3+ years of experience in Technology Sales
• Ability to travel to SHI, Partner, and Customer Events
• 1+ years of management experience preferred

Skills

• Leadership
• Time Management
• Organization
• Communication
• Problem-Solving
• Negotiation
• Strategic Thinking
• Self-Motivation
• Customer Service
• Presenting

Location

• Canada

Work Type

• Inside Sales

Experience Level

• 3+ years of experience in Technology Sales
• 1+ years of management experience preferred

Education Level

• Bachelor’s Degree

Salary/Compensations

• $53,000 - $95,000 (Base Salary)
• $58,000 - $100,000 (OTE)

Benefits

• Medical
• Vision
• Dental
• 401K
• Flexible spending

About the Company

• Since 1989, SHI International Corp. has helped organizations change the world through technology.
• We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
• Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
• The heartbeat of SHI is our employees – all 7,000 of them.
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Equal Opportunity

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status