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About the Role

This role offers the opportunity to be part of a highly supportive environment where attention to detail and commitment to operational excellence will be valued. You will play a pivotal role in ensuring the accurate servicing and control of complex financial transactions, collaborating with diverse teams across MUFG Bank and MUFG Securities EMEA plc. The organisation is renowned for its inclusive culture, flexible working opportunities, and dedication to professional development, making it an ideal place for those who thrive in communal settings and are eager to grow their expertise within the financial sector. If you are looking for a position that combines responsibility, oversight, and the chance to make meaningful connections while contributing to process improvements, this is the perfect opportunity for you.

Responsibilities

Complete daily operational activities in accordance with facility agreements, internal policies, and regulatory requirements, ensuring all tasks are performed accurately and efficiently.
Ensure precise input, maintenance, and verification of facility and transaction data within operational systems, maintaining high standards of data integrity.
Support the management of daily workflow by coordinating with Operational teams to facilitate timely transaction processing and fulfilment of obligations.
Monitor facility and transaction lifecycle events, triggers, diary notes, and system-generated alerts to ensure appropriate actions are taken promptly.
Act as a dependable point of contact for operational issues, queries, and escalations from both internal stakeholders and external parties such as lenders and borrowers.
Liaise effectively with Front Office teams, lenders, borrowers, and other internal stakeholders to administer facilities and manage transaction events throughout their lifecycle.
Contribute actively to project initiatives, process enhancements, and change management activities aimed at improving operational efficiency within the department.
Develop and maintain effective working relationships across MUFG to foster collaboration and information sharing between departments.
Support the creation and maintenance of control tools where standard systems may not suffice for managing complex facilities or unique requirements.
Review existing processes and procedures regularly to identify areas for improvement that maximise facility utilisation while ensuring compliance.

Requirements

Experience working within Financial Institution Operations Middle Office or Control functions is essential for success in this role.
Operational experience with Loan products as well as FX (Foreign Exchange) and money market products is required.
Administrative knowledge of loan markets including FX and Swap market operations will enable you to excel in this position.
Proficiency in reviewing loan agreements and ISDAS documentation is necessary for handling complex transactions.
Excellent communication skills are vital for liaising with internal teams as well as external stakeholders such as lenders or borrowers.
Strong numerical skills combined with exceptional attention to detail ensure accuracy in all aspects of facility management.
Proficient use of Microsoft Office suite (Outlook, Word, Excel) is expected; familiarity with Loan IQ is preferred.
A calm approach under pressure allows you to manage large workloads effectively while meeting tight deadlines.
Minimum GCSE (or equivalent) in core academic subjects is required; A Level (or equivalent) qualifications are preferred.
Additional language skills are advantageous but not mandatory; bi-lingual proficiency would be beneficial.

Skills

Loan products
FX (Foreign Exchange)
Money market products
Loan market operations
Swap market operations
Loan agreements
ISDAS documentation
Communication skills
Numerical skills
Attention to detail
Microsoft Office suite (Outlook, Word, Excel)
Loan IQ (preferred)
Calm approach under pressure

Location

London

Work Type

Flexible working

Experience Level

Experience working within Financial Institution Operations Middle Office or Control functions
Operational experience with Loan products as well as FX (Foreign Exchange) and money market products
Administrative knowledge of loan markets including FX and Swap market operations
Proficiency in reviewing loan agreements and ISDAS documentation
Proficient use of Microsoft Office suite (Outlook, Word, Excel)
Familiarity with Loan IQ is preferred

Education Level

Minimum GCSE (or equivalent) in core academic subjects
A Level (or equivalent) qualifications are preferred

Benefits

Generous pension contributions
Training programmes designed to enhance technical expertise and nurture interpersonal skills

About the Company

MUFG stands out as one of the world’s most respected financial institutions—a place where employees are supported through every stage of their career journey.
The company’s commitment to inclusivity means you’ll find yourself welcomed into a diverse network that values knowledge sharing and communal growth.
Flexible working opportunities allow you to balance professional ambitions with personal wellbeing while generous pension contributions provide long-term security.
Training programmes are designed not only to enhance technical expertise but also nurture interpersonal skills—ensuring everyone has access to resources needed for continuous development.
Supportive leadership fosters an atmosphere where ideas can flourish; whether you’re contributing to process improvements or engaging in cross-departmental projects, your voice matters here.
MUFG’s London office offers state-of-the-art facilities alongside a vibrant community dedicated to responsible finance—a testament to its enduring reputation for excellence worldwide.

Equal Opportunity

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.