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About the Role
As a Sr Software Engineer, you will design, build, and support enterprise-grade ServiceNow solutions spanning IT Service Management (ITSM), Human Resources Service Delivery (HRSD) & Enterprise workflows. This role requires a hands-on engineer who combines strong ServiceNow platform expertise with full stack development skills to deliver custom applications, modern user experiences, and enterprise integrations.
Responsibilities
- Design, develop, and maintain ServiceNow solutions across ITSM and HRSD.
- Build custom applications on the ServiceNow Platform using App Studio.
- Design and architect ServiceNow integrations using Integration Hub, custom APIs, and enterprise integration patterns.
- Develop and maintain advanced scripts, Script Includes, Business Rules, and Client Scripts.
- Design and orchestrate complex workflows using Flow Designer.
- Build modern, intuitive user experiences using UI Builder and Next Experience.
- Develop and maintain custom portal widgets on Employee Center pro.
- Configure and support Playbooks to guide agents through structured processes.
- Full stack development beyond ServiceNow Platform using modern frameworks for Front end and backend development.
- Support adoption of NowAssist and other ServiceNow AI capabilities to reduce manual effort and improve service outcomes.
- Ensure data security, role-based access, and compliance across platform solutions.
- Partner with architects, product owners, and business stakeholders to translate requirements into scalable technical solutions.
- Participate in code reviews, technical design discussions, and platform governance.
- Promote a supportive and collaborative teamwork environment across diverse groups.
Requirements
- ServiceNow Platform development and administration
- IT Service Management (ITSM)
- ITOM Fundamentals
- Advanced ServiceNow scripting (JavaScript, Script Includes, Business Rules, Client Scripts)
- Flow Designer and advanced workflow orchestration
- Human Resources Service Delivery (HRSD)
- Custom application development using ServiceNow App Studio
- Integration Hub and enterprise integrations
- UI Builder and Next Experience
- Playbook experience
- NowAssist – Fundamentals
- Front-end development (HTML5, CSS3, JavaScript, and modern frameworks)
- Back-end development and REST/SOAP API integration
- Database design and query skills (SQL/NoSQL)
- Version control and CI/CD practices (e.g., Git)
- 6+ years of overall IT experience
- 4+ years of hands-on ServiceNow development experience
- Proven experience with both ServiceNow platform development and Full Stack development
- Experience delivering ServiceNow solutions across ITSM and/or HRSD
- Excellent communication, collaboration, and problem-solving skills
- Primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
Skills
- ServiceNow
- ITSM
- ITOM
- JavaScript
- Script Includes
- Business Rules
- Client Scripts
- Flow Designer
- HRSD
- App Studio
- Integration Hub
- APIs
- UI Builder
- Next Experience
- Playbooks
- NowAssist
- HTML5
- CSS3
- Full Stack Development
- Front-end development
- Back-end development
- REST
- SOAP
- SQL
- NoSQL
- Git
- CI/CD
Work Type
- Office
Experience Level
- Senior
- 6+ years of overall IT experience
- 4+ years of hands-on ServiceNow development experience
Benefits
- Medical insurance
- Dental insurance
- Vision coverage
- 401(k) Retirement Plan with $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually
- Holiday Leave
- Sick Leave
- Personal Day policies
- New Hire Referral Bonus Program
- Home Purchase Discounts
- Everyone’s Included Day
About the Company
- Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
- Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
Equal Opportunity
- Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.